Remote Assistance: Ctrl-Alt-End does not work

[Guest]

In a corporate environment with a normally-functioning RA setup, you cannot
use CTRL-ALT-DEL or CTRL-ALT-END to unlock a computer. Other remote desktop
kb shortcuts DO work, but not this very important one. Is there a way to send
it from the expert computer, specifically with Remote Assistance?
--
Thanks,

Brit Davis
Senior Network Engineer
Generation IX Technologies

 

[Guest]

You shouldn't have to unlock a machine if you are using remote desktop. It
should automatically display the login box. Are you referring to Remote
Assistance in this case?

 

[Guest]

Techdango: Thanks for your quick response.
Yes, Remote Assistance and not Remote Desktop.
Tricky, eh?
--
Thanks,

Brit Davis
Senior Network Engineer
Generation IX Technologies

 

[Guest]

Here is what I would think. I imagine this wouldn't work in Remote
Assistance since in most cases, the Remote Assistance is initiated by a user
on the problem computer, in which they are already logged in. Trying to
think like MS, I wouldn't see a need to initiate a CTRL+ALT+DEL while doing
Remote Assistance. The user on the PC would initiate this.