Critical system file(s) damaged

[Guest]

Hello,

I have a problem, I got a STOP blue screen error because a system file(s) is
damaged and I found in the KB that I should run chkdsk from the winXP cd. So
I did, and it found error(s) on the Harddisk - but apparently couldn't repair
them.

Now is my question - how do I replace all important system files?
Is there a list I can expand from the winXP cd?

Thanks in advance,

PS I cannot get into windows (no safe mode either).
PPS The error was a STOP "UNMOUNTABLE_BOOT_VOLUME

 

[Malke]

Hello,

I have a problem, I got a STOP blue screen error because a system
file(s) is damaged and I found in the KB that I should run chkdsk from
the winXP cd. So I did, and it found error(s) on the Harddisk - but
apparently couldn't repair them.

Now is my question - how do I replace all important system files?
Is there a list I can expand from the winXP cd?

Thanks in advance,

PS I cannot get into windows (no safe mode either).
PPS The error was a STOP "UNMOUNTABLE_BOOT_VOLUME

You should probably determine if the hard drive has errors. Download a
diagnostic utility from the drive mftr.'s website. Usually you will
download the file and make a bootable floppy with it. Boot with the
media and do a thorough test. If the drive has physical errors, replace
it.

Malke

 

[Ron Martell]

Hello,

I have a problem, I got a STOP blue screen error because a system file(s) is
damaged and I found in the KB that I should run chkdsk from the winXP cd. So
I did, and it found error(s) on the Harddisk - but apparently couldn't repair
them.

Now is my question - how do I replace all important system files?
Is there a list I can expand from the winXP cd?

Thanks in advance,

PS I cannot get into windows (no safe mode either).
PPS The error was a STOP "UNMOUNTABLE_BOOT_VOLUME

If the second paramater following the STOP code is 0xC0000032 then the
problem is caused by a damaged file system (not the specific files -
the system/structure that the files use).

This can be recovered by booting with the Windows XP CD and choosing
the Repair (Recovery Console) option.

When the computer stops at the Command Prompt enter the following
command, exactly as typed:

CHKDSK C: /R

Note that there is a blank space between CHKDSK and C: and another one
between C: and /R

And as a more detailed explanation of the parameters here is the
actual message error message format:

STOP 0x000000ED (0xaaaaaaaa,0xbbbbbbbb,0xcccccccc,0xdddddddd)
UNMOUNTABLE_BOOT_VOLUME

It is the second parameter (indicated by 0xbbbbbbbb above) that is the
status code which identifies the detailed reason for the failure. If
that code is 0xC0000032 then the CHKDSK /R command should fix it. If
it is some other value then please post that information as well as
the first parameter value (0xaaaaaaaa in the example above) back here
and we will check into it for you.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm