Create sending rule

[Guest]

We have a shared mailbox called Services that our group sends message
from. All of the sent email shows up in our personal sent items. I
would like to create a rule that moves all of those sent emails to the
sent folder of Services. I tried doing this by creating a rule of
sent by Services move to sent folder. The problem is that this rule
is checking all email folders not just ones in the sent folder. So if
someone sends to the group from Services the email disappears from our
inbox before we can read it. How can I specify only to check the sent
items folder?

 

[F. H. Muffman]

We have a shared mailbox called Services that our group sends message
from. All of the sent email shows up in our personal sent items. I
would like to create a rule that moves all of those sent emails to the
sent folder of Services. I tried doing this by creating a rule of
sent by Services move to sent folder. The problem is that this rule
is checking all email folders not just ones in the sent folder. So if
someone sends to the group from Services the email disappears from our
inbox before we can read it. How can I specify only to check the sent
items folder?

What version of Outlook and what does the rule read?

 

[Guest]

What version of Outlook and what does theruleread?

Outlook 2003 and the rule is Apply this rule after the message arrives
from Services and on this machine only move to the Sent Items folder

 

[F. H. Muffman]

Outlook 2003 and the rule is Apply this rule after the message arrives
from Services and on this machine only move to the Sent Items folder

Well, I'd say the first problem is that you're applying the rule after the
message arrives, rather than after it is sent.

Go back to Tools - Rules and Alerts, create a new rule and down at the
bottom, where it says to create a rule from scratch (or whatever is the
text), select Check messages after sending.

 

[Guest]

What version of Outlook and what does theruleread?

Well, I'd say the first problem is that you're applying theruleafter the
message arrives, rather than after it is sent.

Go back to Tools - Rules and Alerts,createa newruleand down at the
bottom, where it says tocreatearulefrom scratch (or whatever is the
text), select Check messages aftersending.

If I do that then I don't get the from option.

 

[F. H. Muffman]

If I do that then I don't get the from option.

Right, but, well, first, when you send a message the thing that goes into
the Sent Item isn't a message you 'receive', so the rule you created
initially would never work.

Second, I forget, when you select Sent through a specific account, does it
allow you to select the other Exchange mailbox? I don't remember if I had
the ability when I had an Exchange server. If it doesn't, you're pretty
much stuck with my Lastly or you need everyone to set up a second profile
and to log directly into the service mailbox.

Lastly, I had to do this type of configuration and never bothered with a
rule. The users were instructed to move their sent items manually and to
simply view the Sent Items folder by From to more easily select the
messages. It worked wonders actually.

 

[Victor Ivanidze]

Try to use this third-party utility:
http://www.ivasoft.biz/unisent.shtml

Regards,
Victor Ivanidze