Crashes - Reboots

[Jason Schoppert]

Hello everyone,

I have 2 identical custom machines that have the same problem. The machines
will at random reboot, and when the desktop comes back up it either comes up
with "Windows has recovered from a serious error" or "Error caused by a
device driver". I have tried the online diagnostics ... which are useless,
and I have called some friends to see what they thought, everyone is drawing
a blank. It does this with XP Pro SP1a and SP2. The only thing I can
figure is that its a problem with McAfee 7.1 ePO. Has anyone else had this
problem? If you need more information please let me know, I have a
screenshot and error logs from the latest crash.

Thanks,
Jason Schoppert

 

[Jon Erlandson]

Without specific information it's a shot in the dark but you can probably
troubleshoot the problem yourself by using "WinDbg" or "Dumpchk.exe." You
could also uninstall McAfee just to see the effects then use a more stable
anti-virus from avast or trend micro.

How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263/EN-US/

HOW TO: Debug Memory Dumps
http://forums.majorgeeks.com/archive/index.php/t-35246.html

avast! anti-virus
http://www.avast.com/eng/down_home.html

Trend Micro PC-cillin
http://www.trendmicro.com/en/home/us/personal.htm