crash, xp home edition

[David]

unexpected crashes of xp home edition on newly built
computer and no explanation. computer just restarts
randomly, then i see then dos prompt, then a scandisk then
the desktop again. has happened eight times in the last
hour alone. very frustrating. computer only has Asus
motherboard, nvidia video card and everything else is
onboard and installed correctly.

really frustrating to use computer.

David

 

[Plato]

unexpected crashes of xp home edition on newly built
computer and no explanation. computer just restarts
randomly, then i see then dos prompt, then a scandisk then
the desktop again. has happened eight times in the last
hour alone. very frustrating. computer only has Asus
motherboard, nvidia video card and everything else is
onboard and installed correctly.

First off, if you installed XP with all your perifs attached ie
printers, usb devices, etc you already might have made a fatal mistake,
as no devices should be attached when you install XP fresh on a new PC.
Make sure that your basic box works first, then add the perifs one at a
time.

This way, if there is a niggle one can limit troubleshooting to your
basic hardware, eg drivers, cooling, flakey power supply, ram etc.

Secondly, since you've already done the dirty deed, one might turn off
"restart on failure" so one can read the error message that just flashes
by now. For all you know the error message might point to file in your
sound folder, just giving you a nice hint on what's wrong.

For info re: restart on failure:
http://www.bootdisk.com/bootlist/089.htm#6

Thirdly, and more drastic, one might have to remove any add-on PCI cards
to see if one of them is causing the problem. ie to find out if your
basic hardware at least works.

 

[Mo]

Sounds bloody familiar, might be the same problem I
had/have - see if installing the latest drivers help...
mine is at least not doing it randomly anymore... it
gives me an error message, which is a significant
improvement.

For me it is currently an RCP (Remote Call Procedure)
error... although I have absolutely no clue what that
is... maybe someone else can point you in the right
direction with that as a starting point.

Take Care and good luck.

- Mo

 

[Rod Potter]

Mo: Sounds like you have the Blaster virus, google for instructions on how
to get rid of.

 

[Microsoft Video Driver OCA Triage]

David,
Can you send me the contents of your "minidump" directory that is in your
Windows directory.
I would like to help you find out what the problem is.....
Thanks,
Aaron C. Smith
Microsoft Video Driver OCA Triage
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers no
rights.