Crash when sending

[jm]

Outlook XP 2002 terminates right away when I try to
send a plain email. There are no problems retrieving
email using the POP service from my ISP.

If I use Word as my email editor I get more
feedback: "Remote Procedure Call failed". Outlook still
bombs out.

It appears that this problem started since I have
downloaded Microsoft's latest XP update.
Is there anyway I can try to go back prior to the XP
update to see if it fixes the problem ?

I also installed the lates Outlook patches to see if that
would help. No luck

Any ideas?

 

[Milly Staples [MVP - Outlook]]

Try updating your AV to the latest version and then run a virus scan. You
can also look to Symantec for the MSBlast removal tool.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
SWEN virus, all mail sent to my personal account will be deleted without
reading.
| Outlook XP 2002 terminates right away when I try to
| send a plain email. There are no problems retrieving
| email using the POP service from my ISP.
|
| If I use Word as my email editor I get more
| feedback: "Remote Procedure Call failed". Outlook still
| bombs out.
|
| It appears that this problem started since I have
| downloaded Microsoft's latest XP update.
| Is there anyway I can try to go back prior to the XP
| update to see if it fixes the problem ?
|
| I also installed the lates Outlook patches to see if that
| would help. No luck
|
| Any ideas?
|
|

 

[jm]

What is AV? Thanks

 

[jm]

Ok. I assume AV = Anti-Virus.
I am using Norton 2002 AV with lates updates and have run
a full system scan. Nothing detected.
Outlook still bumps out when sending email
Is there any resigtry entries or Outlook system files
I should delete?

What else can I do?