Corrupted DVD driver

[Wallace]

My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
DVD drive. I've tried going in to Safe mode then uninstalling the driver and
then allowing Vista to load the driver up on reboot. But it's still
corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM GSA-T10N
ATA device. Not sure of the manufacturer but may be Hitachi.

Also I've tried System Restore and that just states that it didn't work.

Any suggestions?

 

[Adam Albright]

My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
DVD drive. I've tried going in to Safe mode then uninstalling the driver and
then allowing Vista to load the driver up on reboot. But it's still
corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM GSA-T10N
ATA device. Not sure of the manufacturer but may be Hitachi.

Also I've tried System Restore and that just states that it didn't work.

Any suggestions?

Click Start,type 'System' in the search box. When System Information
comes up, double click on it. Click on the + in front of Components,
locate either CD-ROM or DVD then in the right window pane check to be
sure it is the right device if you have optical devices, then at the
bottom locate the name and location of it's driver.

Now go to the folder the driver Vista said the driver is located in,
right click on the file, properties, rename... simply put a X in front
of the name.

This should prevent Windows from finding the old corrupted version at
boot. Now reboot and it should bring up the found new hardware box and
it should ask you to insert the CD with the driver for your device.

 

[Guest]

Ring Acer, as it is under warranty. With Acer, you won't have the CD to
install just the DVD driver. It will be a complete reinstall, not a partial
install.
One of the quirks of Acer computers.

 

[Peter Foldes]

Try this below. Check you Upper and Lower filters. Applies to Vista also
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320553

 

[Hsherman]

Wallace...Your DVD is made by LG. Try contacting them for driver.

Try this below. Check you Upper and Lower filters. Applies to Vista also
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320553

 

[Wallace]

Removing the value in the Upper and Lower filter worked.

It was a Freecom driver that removed the DVD access.

Thanks for people's help.

 

[Rick Rogers]

Hi,

You don't change them, you delete them. When you reboot, they are recreated.
You will find them under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Peter Foldes]

Annie

Read the following from the Microsoft KB on this error 39 and follow the instructions to the letter.

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

 

[joe]

This worked for me like a charm. Thanks tek101!!

 

[Saucy]

It might the the drive, not Windows. Anyway, does Samsung have the drivers
on their website?

Saucy

 

[John Inzer]

My DVD driver on my Samsung Vista laptop has got corrupted so I can't
see my DVD drive. I've tried going in to Safe mode then uninstalling
the driver and
then allowing Vista to load the driver up on reboot. But it's still
corrupted. I can't find the right drivers. Please help me

========================================
Maybe the following artcicle would be worth a look:

(314060) Your CD drive or DVD drive is missing
or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060/en-us

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Rick Rogers]

Hi,

Could be:

- the controller driver, not the driver for the optical drive, check the
properties of the cable in device manager.
- a dirty lens in the drive, suspect this if CD's work and DVD's don't, a
lens cleaner disk may help
- a faulty drive, so reinstalling is pointless, it would need to be replaced

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com