corrupt user profile i think

[m4r]

I have vista ultimate installed on my laptop and when i start it it will get
so far through the boot process (black screen and mouse cursor) and then it
just stays there, what can i do?????

Thanks
Stuart

 

[Earle Horton]

Tried Safe Mode? Press F8 early during boot and you will get a menu of
choices for how to start Vista. If that gets you into Vista check System
Restore points and see if there are any you could back up to.

I had one with a corrupt user profile, had "entered a backup state"
according to the KB I read, and the symptoms were different. It got to the
log on screen, but would not accept my password.

Earle

 

[Rick Rogers]

Hi,

From what you describe it's too early in the process to be a corrupt user
profile. What happens when you try to load Safe mode? Last Known Good
Configuration?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com