corrupt ntdll.dll

[Guest]

Hello. I am not sure I am in the correct forum, but I recently started
having a problem with an application starting to load and then a message
coming up stating that there was a problem with the "ntdll.dll" file.

I even located a copy to download, placed that in the \Windows\System32
folder and each time I continue to attempt to launch this application, it
partially starts up, then hangs and then gives me the error message.

Is there something I am not doing correctly? Any suggestions? It had been
working just fine for the past year or so and about a month ago, BOOM, this
error message came up.

Thanks much for any help
Francine

 

[Technical Ecstasy]

How about replacing the copy that's in widows\system32\dllcache too. Not
sure if it will work.

 

[Guest]

Thank you for your email, however, I looked to do what you are suggesting and
I do not have a folder by that name. Yes, I am showing hidden files and
folders, too, but there is not Windows\System32\dllcache folder on my system.
I also looked in the \Windows\System folder, too, just in case. Nothing
there, either.

Francine

 

[Technical Ecstasy]

I'm sure someone will correct me if I am wrong but I think the dllcache
folder is available if you have windows file protection activated which is
the default setting. I don't know if this has anything to do with your
problem or not.