Cookie location?


M

Mike

I have a problem that has been plaguing me for a while - I don't know if it
is an IE7 issue or an XP SP3 issue. I have a few websites that I use that
require an occasional answer to a "security question", which usually is
supposed to be asked only 1 time a month or so. With most of the sites it
seems to function as advertised -- about once a month or so, the question
pops up and I need to answer it to get access. However, for one of the
sites, I seem to have to answer the question everytime I log in. I asked
their help desk about this and they indicated to make sure my system is set
to accept cookies and to delete any old cookies that may have come from the
site. This would definitely be the IE7 piece of the issue. Note that when
I access this site from other computers, I do not have this issue.

I have deleted all cookies, all browsing history and all temporary files
from my system and cleaned out the recycle bin. I have set the system to
accept all cookies. I have turned off all security. I have added the site
and its sub-sites to my trusted group. But the problem persists.

I did do a search for all files that have the site name in them, hoping to
find something. I searched hidden files as well. I did find one thing that
was interesting and that was what appeared to be a cookie listed in the
folder "My Computer". I can't delete this file, can't even see it anywhere
besides when I do a search.

Is there perhaps somewhere I'm overlooking? Anywhere else cookies may be
stored that might be causing an issue? Any insights would be greatly
appreciated.
 
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S

Shenan Stanley

Mike said:
I have a problem that has been plaguing me for a while - I don't
know if it is an IE7 issue or an XP SP3 issue. I have a few
websites that I use that require an occasional answer to a
"security question", which usually is supposed to be asked only 1
time a month or so. With most of the sites it seems to function as
advertised -- about once a month or so, the question pops up and I
need to answer it to get access. However, for one of the sites, I
seem to have to answer the question everytime I log in. I asked
their help desk about this and they indicated to make sure my
system is set to accept cookies and to delete any old cookies that
may have come from the site. This would definitely be the IE7
piece of the issue. Note that when I access this site from other
computers, I do not have this issue.

I have deleted all cookies, all browsing history and all temporary
files from my system and cleaned out the recycle bin. I have set
the system to accept all cookies. I have turned off all security.
I have added the site and its sub-sites to my trusted group. But
the problem persists.

I did do a search for all files that have the site name in them,
hoping to find something. I searched hidden files as well. I did
find one thing that was interesting and that was what appeared to
be a cookie listed in the folder "My Computer". I can't delete
this file, can't even see it anywhere besides when I do a search.

Is there perhaps somewhere I'm overlooking? Anywhere else cookies
may be stored that might be causing an issue? Any insights would
be greatly appreciated.

Install another browser (firefox would be good) and visit the site multiple
times - reboot between a pair of the visits. Work better?
 
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T

thecreator

Hi Mike,

What protection programs are running on your computer? Example McAfee
VirusScan 12.1 or Spybot Search and Destroy 1.6.0. Are they actively
protecting you? Do you have any Toolbars installed in this computer, that
you don't in the other computer? Are they protecting you?

Cookies are stored in two locations. One location is your User
Id\Cookies and the other is where you store your \Temporary Internet Files
in Local Settings, only viewable when viewing Hidden Files and Folders.
 

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