convert text from Romantic to Arial

[Guest]

I am unable to read a document sent to me in 'Romantic' font. Despite
highlighting and clicking on Arial, I cannot change it - all I get is a row
of squares!

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=290978 "WD2002: Symbol
Characters Are Changed to Box Characters".