Control Panel is crashing, urgent help really needed...

[BAP]

Hi this morning when i tried to open up the control panel in vista it fails
to load up and then i get a messge saying EXPLORER IS RESTARTING. I
have tried several times and its still the same.. At the moment i cant access
the control panel and im not sure ehat caused the problem. This is the error
details i have found in the event viewer.


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-01-29T06:15:03.000Z" />
<EventRecordID>590</EventRecordID>
<Channel>Application</Channel>
<Computer>Toshiba-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Explorer.EXE</Data>
<Data>6.0.6000.16549</Data>
<Data>46d230c5</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6000.16386</Data>
<Data>4549bdc9</Data>
<Data>c0000374</Data>
<Data>000af1c9</Data>
<Data>92c</Data>
<Data>01c8623d76ef4490</Data>
</EventData>
</Event>


--------------------------------------------------------------------------------

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2008-01-29T06:15:03.000Z

EventRecordID 590

Channel Application

Computer Toshiba-PC

Security


- EventData

Explorer.EXE
6.0.6000.16549
46d230c5
ntdll.dll
6.0.6000.16386
4549bdc9
c0000374
000af1c9
92c
01c8623d76ef4490

 

[zachd [MSFT]]

It is likely going to be utterly impossible for anyone here to help you with
that issue given the data provided. If you use the Check for Solutions
option in the Problem Reports and Solutions Center control panel, you might
get a bucket ID for that fault bucket which might be a little bit more
helpful, but you likely would want to contact actual product support in
order to get a resolution to this issue. =\

The bucket ID would likely end in either 63 or 77 - if it's 77, you'd have
to contact actual product support. If it's 63, I would suspect an issue
with regards to a portable device on your system.

Sorry: I like helping sort out these areas where possible (often helping
someone here helps me fix a large set of other users), but this particular
issue is not resolvable via the simple / psychic support that the newsgroups
provide. Either actual debugging or in-depth troubleshooting would likely
be required, sorry. =\

-Zach

 

[BAP]

May be this will help you understand the problem..

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

download
http://rapidshare.com/files/88207877/WERF45C.tmp.rar.html

 

[zachd [MSFT]]

Looks like an invalid delete in Firebird2Control.cpl .

Doing further research, you're using an older version of the control
(1.5.0.0), and 2.0 should be available. Notes on their development forums
indicate that you must either uninstall this control panel or update.

So that should get you out of the woods.

Cheers,
-Zach

 

[BAP]

Yes thanks that worked...

Looks like an invalid delete in Firebird2Control.cpl .

Doing further research, you're using an older version of the control
(1.5.0.0), and 2.0 should be available. Notes on their development forums
indicate that you must either uninstall this control panel or update.

So that should get you out of the woods.

Cheers,
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.