CONTINUED NIC PROBLEM ON LAPTOP

[Wayne B.]

This is somewhat a continuation from an earlier post (1-7-
04 1104pm) I thought that I had figured out my
problem, but it turns out that I still can't get to the
NIC port that's intergrated in the laptop, so I can
connect it to my home network. I've gone into device
manager, hit view to show hidden devices. A Direct
Parallel and several WAN Miniports show up under 'Network
adapters'. Device status on all show >working properly<
with drivers installed as well. The way I'm seeing it is,
none of these are representing the NIC port in back of
the notebook because I can't see the icon for it in 'view
network connections'. I see the icon that represents the
modem, but that's the only thing that's in that folder.

I'm always on desktops, I don't know notebooks that well,
could someone PLEASE help me figure this mess out.
IM TOTALLY CONFUSED!!! THANX N ADVANCE Wayne B.

 

[Ken Wickes [MSFT]]

I didn't see your earlier post. I assume you see nothing likely under
Network Adapters in Device Manager. Are there any Unknown devices listed in
any of the device manager categories?

Also are you sure it's a NIC port and not a modem port?

 

[Wayne B.]

Hi Ken.
No unknown devices at all and it's definitely the NIC
port. It sits right next to the modem port. The NIC port
only takes RJ46 plugs which are a little wider than RS232
ports(telephone jack) that modems have. Wayne B.

-----Original Message-----
I didn't see your earlier post. I assume you see nothing likely under
Network Adapters in Device Manager. Are there any Unknown devices listed in
any of the device manager categories?

Also are you sure it's a NIC port and not a modem port?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

This is somewhat a continuation from an earlier post (1-7-
04 1104pm) I thought that I had figured out my
problem, but it turns out that I still can't get to the
NIC port that's intergrated in the laptop, so I can
connect it to my home network. I've gone into device
manager, hit view to show hidden devices. A Direct
Parallel and several WAN Miniports show up under 'Network
adapters'. Device status on all show >working properly<
with drivers installed as well. The way I'm seeing it is,
none of these are representing the NIC port in back of
the notebook because I can't see the icon for it in 'view
network connections'. I see the icon that represents the
modem, but that's the only thing that's in that folder.

I'm always on desktops, I don't know notebooks that well,
could someone PLEASE help me figure this mess out.
IM TOTALLY CONFUSED!!! THANX N ADVANCE Wayne

B.


.

 

[adrian916]

How old is the notebook Wayne?, is it still under
warranty? - I had the exact same problem a few months ago
on a compaq desktop. Nothing would bring up a NIC or let
you configure anything. Compaq service kept telling me to
install/update the drivers, but as you said before, you
can't install drivers for a device that doesn't exist
(even though the NIC was physically there and the LED was
illuminated!!). In the end they sent an engineer out who
replaced a component (I assume either NIC or motherboard)
to get it wotking

 

[Wayne B.]

It's about a year old, BUT, it was given to me and there
is no warranty that I know of.
I'm glad someone >atleast< can relate a little bit to
what it is that I'm going thru. I was beginning to think
that I was the only one to run into this kind of
problem. Hey, thanks for the reply Adrian916, atleast I
know now that it is something that's not right with the
notebook AND I know that I am going about this the right
way. Wayne B.