Contacts

[Guest]

I have a user on Outlook XP and in her contacts she has about 15 sub
categories, such as attornies, friends, co-workers, etc. When she clicks on
the global address book and under the field "show names for" which usually
defaults to the GAL, and scrolls to the bottom to find her contacts the only
contacts listed is her main one. None of the sub contact groups are listed.
On my Outlook both my sub contact groups are listed plus my default contact
list. Any ideas?

Thanks.

Anthony

 

[Sue Mosher [MVP-Outlook]]

Sounds like she's using categories to organize all her contacts in one
folder, and you're using multiple folders. IF that's the case, this behavior
is perfectly normal.

 

[Milly Staples [MVP - Outlook]]

Are they marked as categories in the same folder or are they in sub-folders?
If in sub-folders, she needs to right click on each of the folders and under
properties, mark each as an Outlook Address Book.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Anthony asked:

| I have a user on Outlook XP and in her contacts she has about 15 sub
| categories, such as attornies, friends, co-workers, etc. When she
| clicks on the global address book and under the field "show names
| for" which usually defaults to the GAL, and scrolls to the bottom to
| find her contacts the only contacts listed is her main one. None of
| the sub contact groups are listed. On my Outlook both my sub contact
| groups are listed plus my default contact list. Any ideas?
|
| Thanks.
|
| Anthony