Contacts will not open

[Alessia]

When I click on the Contacts icon on my Windows Mail, I get this error message:

Winmail.exe
Windows cannot access the specified device, path or file. You may not have
the appropriate permissions to access the item.

What does that mean? This is my personal computer. I cannot access any of
my contacts because of this error message. Any help would be greatly
appreciated. Thank you in advance.

 

[Gary VanderMolen]

There can be a variety of reasons why contacts don't work properly
in Windows Mail, such as running a non-compatible antivirus, or having
installed an old version of Outlook. Rather than waste time on
troubleshooting this, I recommend you upgrade to the replacement
program, Windows Live Mail:
http://get.live.com/wlmail/overview

 

[Alessia]

Thank you. The problem has been resolved.

There can be a variety of reasons why contacts don't work properly
in Windows Mail, such as running a non-compatible antivirus, or having
installed an old version of Outlook. Rather than waste time on
troubleshooting this, I recommend you upgrade to the replacement
program, Windows Live Mail:
http://get.live.com/wlmail/overview

 

[Gary VanderMolen]

Good to hear, but it would have been helpful to tell us what fixed it.