Contacts Folder Disappears

[Guest]

Your 2/21/07 post states , "Trying to solve problems in newsgroups requires
that you provide accurate and detailed information. We simply can't guess at
what you are thinking or doing, and we have had to so far." But when
challenged to identify a single instance when I failed to answer your
questions, you state that you won't waste any more time on this. Some of the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard to be in
a suborinate position.

That's quite an overreaction.
I understand this is new software for you, but your descriptions are too
vague and inaccurate for anyone even to read between the lines. There is no
"Messages" view in Outlook for example. I would guess now that you really
meant "Mail" view, in which of course the Contacts Folder would not appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You still
haven't clarified whether in fact you have managed to find your Contacts
Folder or not and whether it contains the information you imported. Once
that part is settled, perhaps we can then move on to where you seem to think
"addresses are disappearing." I sincerely doubt your Contacts Folder is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly identical
thread in this group I had the poster to use Folder List View to find his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide accurate
and detailed information. We simply can't guess at what you are thinking or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]

No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me for
information that was already provided.

In addition, you don't express yourself clearly. For example, in your
2/20/07 post, you state, "I told you to use Folder View." I didn't know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07 post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different
from
your assessment: "You claimed that you had no Contacts Folder when if fact
you have had one all along." People not familiar with the software are
going
to misperceive things. It inheres in the situation, and you shouldn't be
responding to posts unless you can accept that.

You really have made this impossible to solve I'm afraid by not providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good way
to
confuse the situation beyond recognition. Trying to solve problems in a
newsgroup setting requires accurate information. Without it I'm afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the folders
list
view. But the more substantive problem is that the data in the folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example, when
the
data appears to be lost, and I import it anew from Outlook Express, and
then
the data reappears, I find that I have duplicate or triplicate entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created a new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the Mail
view,
you won't see any non-mail folders, like Calendar or Contacts. If you
select the Calendar view, you son't see any non-calendar folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see all
your
folders at once.

 

[Russ Valentine [MVP-Outlook]]

Oh, hardly. I have asked you whether your Contacts Folder exists and what
information it contains. I have asked you from what view your "addresses"
are "disappearing." I have asked you what you mean by "address list" since
that term has no meaning. Your description of the problem you are having and
the steps you used to produce the problem are uninterpretable. --
Russ Valentine
[MVP-Outlook]

Your 2/21/07 post states , "Trying to solve problems in newsgroups
requires
that you provide accurate and detailed information. We simply can't guess
at
what you are thinking or doing, and we have had to so far." But when
challenged to identify a single instance when I failed to answer your
questions, you state that you won't waste any more time on this. Some of
the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard to be
in
a suborinate position.

That's quite an overreaction.
I understand this is new software for you, but your descriptions are too
vague and inaccurate for anyone even to read between the lines. There is
no
"Messages" view in Outlook for example. I would guess now that you really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You
still
haven't clarified whether in fact you have managed to find your Contacts
Folder or not and whether it contains the information you imported. Once
that part is settled, perhaps we can then move on to where you seem to
think
"addresses are disappearing." I sincerely doubt your Contacts Folder is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly identical
thread in this group I had the poster to use Folder List View to find his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide accurate
and detailed information. We simply can't guess at what you are thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]

No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me
for
information that was already provided.

In addition, you don't express yourself clearly. For example, in
your
2/20/07 post, you state, "I told you to use Folder View." I didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07
post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different
from
your assessment: "You claimed that you had no Contacts Folder when if
fact
you have had one all along." People not familiar with the software are
going
to misperceive things. It inheres in the situation, and you shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had
one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good
way
to
confuse the situation beyond recognition. Trying to solve problems in
a
newsgroup setting requires accurate information. Without it I'm afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the
folders
list
view. But the more substantive problem is that the data in the
folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example,
when
the
data appears to be lost, and I import it anew from Outlook Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the
Mail
view,
you won't see any non-mail folders, like Calendar or Contacts. If
you
select the Calendar view, you son't see any non-calendar folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see
all
your
folders at once.

 

[Guest]

Here is where I respond to those questions. 2/19/07:" When the address book
disappears, the contacts folder is empty." 2/19/07: " The view is
"Contacts". You never asked me what I meant by address list. My description
of the problem weren't uninterpretable to Tillman who resolved a part of the
problem with a single e-mail. That's because he's not handicapped by the
same huffy sense of self-importance.

Oh, hardly. I have asked you whether your Contacts Folder exists and what
information it contains. I have asked you from what view your "addresses"
are "disappearing." I have asked you what you mean by "address list" since
that term has no meaning. Your description of the problem you are having and
the steps you used to produce the problem are uninterpretable. --
Russ Valentine
[MVP-Outlook]

Your 2/21/07 post states , "Trying to solve problems in newsgroups
requires
that you provide accurate and detailed information. We simply can't guess
at
what you are thinking or doing, and we have had to so far." But when
challenged to identify a single instance when I failed to answer your
questions, you state that you won't waste any more time on this. Some of
the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard to be
in
a suborinate position.

That's quite an overreaction.
I understand this is new software for you, but your descriptions are too
vague and inaccurate for anyone even to read between the lines. There is
no
"Messages" view in Outlook for example. I would guess now that you really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You
still
haven't clarified whether in fact you have managed to find your Contacts
Folder or not and whether it contains the information you imported. Once
that part is settled, perhaps we can then move on to where you seem to
think
"addresses are disappearing." I sincerely doubt your Contacts Folder is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly identical
thread in this group I had the poster to use Folder List View to find his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide accurate
and detailed information. We simply can't guess at what you are thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]
No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me
for
information that was already provided.

In addition, you don't express yourself clearly. For example, in
your
2/20/07 post, you state, "I told you to use Folder View." I didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07
post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different
from
your assessment: "You claimed that you had no Contacts Folder when if
fact
you have had one all along." People not familiar with the software are
going
to misperceive things. It inheres in the situation, and you shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had
one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good
way
to
confuse the situation beyond recognition. Trying to solve problems in
a
newsgroup setting requires accurate information. Without it I'm afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the
folders
list
view. But the more substantive problem is that the data in the
folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example,
when
the
data appears to be lost, and I import it anew from Outlook Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the
Mail
view,
you won't see any non-mail folders, like Calendar or Contacts. If
you
select the Calendar view, you son't see any non-calendar folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see
all
your
folders at once.

 

[Russ Valentine [MVP-Outlook]]

If you think that is clear, think again. Here's a clue for you. We all
monitor posts here. Any time one of us can read between the lines of an
unclear post they will contribute an answer to the thread. This thread is
dead and your insults are invalid and uncalled for. All Brian did is tell
you how to find your Contacts, which, as I suspected, were there all along.
--
Russ Valentine
[MVP-Outlook]

Here is where I respond to those questions. 2/19/07:" When the address
book
disappears, the contacts folder is empty." 2/19/07: " The view is
"Contacts". You never asked me what I meant by address list. My
description
of the problem weren't uninterpretable to Tillman who resolved a part of
the
problem with a single e-mail. That's because he's not handicapped by the
same huffy sense of self-importance.

Oh, hardly. I have asked you whether your Contacts Folder exists and what
information it contains. I have asked you from what view your "addresses"
are "disappearing." I have asked you what you mean by "address list"
since
that term has no meaning. Your description of the problem you are having
and
the steps you used to produce the problem are uninterpretable. --
Russ Valentine
[MVP-Outlook]

Your 2/21/07 post states , "Trying to solve problems in newsgroups
requires
that you provide accurate and detailed information. We simply can't
guess
at
what you are thinking or doing, and we have had to so far." But when
challenged to identify a single instance when I failed to answer your
questions, you state that you won't waste any more time on this. Some
of
the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard to
be
in
a suborinate position.

:

That's quite an overreaction.
I understand this is new software for you, but your descriptions are
too
vague and inaccurate for anyone even to read between the lines. There
is
no
"Messages" view in Outlook for example. I would guess now that you
really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You
still
haven't clarified whether in fact you have managed to find your
Contacts
Folder or not and whether it contains the information you imported.
Once
that part is settled, perhaps we can then move on to where you seem to
think
"addresses are disappearing." I sincerely doubt your Contacts Folder
is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly
identical
thread in this group I had the poster to use Folder List View to find
his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide
accurate
and detailed information. We simply can't guess at what you are
thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]
No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked
me
for
information that was already provided.

In addition, you don't express yourself clearly. For example,
in
your
2/20/07 post, you state, "I told you to use Folder View." I didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07
post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is
different
from
your assessment: "You claimed that you had no Contacts Folder when
if
fact
you have had one all along." People not familiar with the software
are
going
to misperceive things. It inheres in the situation, and you
shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You have
not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't
know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have
had
one
all along. Are you saying that that data goes missing at random
too?
Continuing to import from OE over and over seems like a pretty good
way
to
confuse the situation beyond recognition. Trying to solve problems
in
a
newsgroup setting requires accurate information. Without it I'm
afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the
folders
list
view. But the more substantive problem is that the data in the
folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example,
when
the
data appears to be lost, and I import it anew from Outlook
Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created
a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the
Mail
view,
you won't see any non-mail folders, like Calendar or Contacts.
If
you
select the Calendar view, you son't see any non-calendar
folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see
all
your
folders at once.

 

[Guest]

You never grasped the situation. There were two problems: 1) I wasn't seeing
the contacts folder as the result of not using the software properly; 2) the
data in the address book was disappearing from time to time. With respect to
the first problem, Tillman resolved it.

But the second problem was a different and discrete problem. The evidence
of that is that, when the data seemed to disappear, I couldn't see the data
even if I clicked Tools, Address Book. That suggests that the second problem
is different from not being able to see the contacts folder.

I suspect that the latter problem results from a corruption in the dbx file
in Outlook Express. But you were more interested in imperious condescension
than in addressing the problem.

If you think that is clear, think again. Here's a clue for you. We all
monitor posts here. Any time one of us can read between the lines of an
unclear post they will contribute an answer to the thread. This thread is
dead and your insults are invalid and uncalled for. All Brian did is tell
you how to find your Contacts, which, as I suspected, were there all along.
--
Russ Valentine
[MVP-Outlook]

Here is where I respond to those questions. 2/19/07:" When the address
book
disappears, the contacts folder is empty." 2/19/07: " The view is
"Contacts". You never asked me what I meant by address list. My
description
of the problem weren't uninterpretable to Tillman who resolved a part of
the
problem with a single e-mail. That's because he's not handicapped by the
same huffy sense of self-importance.

Oh, hardly. I have asked you whether your Contacts Folder exists and what
information it contains. I have asked you from what view your "addresses"
are "disappearing." I have asked you what you mean by "address list"
since
that term has no meaning. Your description of the problem you are having
and
the steps you used to produce the problem are uninterpretable. --
Russ Valentine
[MVP-Outlook]
Your 2/21/07 post states , "Trying to solve problems in newsgroups
requires
that you provide accurate and detailed information. We simply can't
guess
at
what you are thinking or doing, and we have had to so far." But when
challenged to identify a single instance when I failed to answer your
questions, you state that you won't waste any more time on this. Some
of
the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard to
be
in
a suborinate position.

:

That's quite an overreaction.
I understand this is new software for you, but your descriptions are
too
vague and inaccurate for anyone even to read between the lines. There
is
no
"Messages" view in Outlook for example. I would guess now that you
really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You
still
haven't clarified whether in fact you have managed to find your
Contacts
Folder or not and whether it contains the information you imported.
Once
that part is settled, perhaps we can then move on to where you seem to
think
"addresses are disappearing." I sincerely doubt your Contacts Folder
is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly
identical
thread in this group I had the poster to use Folder List View to find
his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide
accurate
and detailed information. We simply can't guess at what you are
thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]
No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked
me
for
information that was already provided.

In addition, you don't express yourself clearly. For example,
in
your
2/20/07 post, you state, "I told you to use Folder View." I didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07
post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is
different
from
your assessment: "You claimed that you had no Contacts Folder when
if
fact
you have had one all along." People not familiar with the software
are
going
to misperceive things. It inheres in the situation, and you
shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You have
not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't
know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have
had
one
all along. Are you saying that that data goes missing at random
too?
Continuing to import from OE over and over seems like a pretty good
way
to
confuse the situation beyond recognition. Trying to solve problems
in
a
newsgroup setting requires accurate information. Without it I'm
afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the
folders
list
view. But the more substantive problem is that the data in the
folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example,
when
the
data appears to be lost, and I import it anew from Outlook
Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created
a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the
Mail
view,
you won't see any non-mail folders, like Calendar or Contacts.
If
you
select the Calendar view, you son't see any non-calendar
folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see
all
your
folders at once.

 

[Brian Tillman]

My description of the problem weren't uninterpretable to
Tillman who resolved a part of the problem with a single e-mail.

I took a guess.

That's because he's not handicapped by the same huffy sense of
self-importance.

Many would disagree.

 

[Russ Valentine [MVP-Outlook]]

You're certainly the cruelest person I've encountered in a while. Not sure
why I keep coming back in the face of your unjustified insults.
It was always apparent that there were two separate problems and that the
first was a simple matter of your not knowing where your Contacts were.
Unfortunately, you were never able to convey the nature of the second
problem clearly enough for anyone to understand it despite many requests for
clarification.
As I read between the lines, it appears that your second problem is actually
with the Outlook Address Book view. Is that the view from which addresses
seem to appear at disappear at random? If so, it would be unique indeed to
have addresses coming and going at random. No one has ever reported or
reproduced that behavior.
I actually doubt the problem is with a corrupt dbx file. OE is a pretty
reliable program with a pretty sturdy database. Outlook, unfortunately, is
not. It has grave difficulty with Contact information that you import. For
Contacts to appear correctly in the Outlook Address Book, their electronic
addresses must be resolved by Outlook, and Outlook often fails to resolve
Contacts that you import. So imported Contacts might appear correctly in
your Contacts Folder but not appear in your Outlook Address Book. Is that
what you're seeing and trying to convey? I simply can't tell from your
description.
You may have to force Outlook to resolve the addresses you imported. You can
do that easily by opening a Contact record then saving it. A good way to
test what's going on is to compare your Contacts Folder to your Outlook
Address Book view of your Contacts. If you see a Contact with an electronic
address that does not appear in your Address Book view, open and save that
Contact and see if it then appears in your address book view.
If I haven't guessed correctly what you're trying to say, then clarify it by
posting back clearly using the same descriptions and terms that Outlook uses
and that we would all understand. I'm going on vacation for a week. I'm sure
Brian would be willing to try to understand any follow ups or clarifications
you make.
--
Russ Valentine
[MVP-Outlook]

You never grasped the situation. There were two problems: 1) I wasn't
seeing
the contacts folder as the result of not using the software properly; 2)
the
data in the address book was disappearing from time to time. With respect
to
the first problem, Tillman resolved it.

But the second problem was a different and discrete problem. The evidence
of that is that, when the data seemed to disappear, I couldn't see the
data
even if I clicked Tools, Address Book. That suggests that the second
problem
is different from not being able to see the contacts folder.

I suspect that the latter problem results from a corruption in the dbx
file
in Outlook Express. But you were more interested in imperious
condescension
than in addressing the problem.

If you think that is clear, think again. Here's a clue for you. We all
monitor posts here. Any time one of us can read between the lines of an
unclear post they will contribute an answer to the thread. This thread is
dead and your insults are invalid and uncalled for. All Brian did is tell
you how to find your Contacts, which, as I suspected, were there all
along.
--
Russ Valentine
[MVP-Outlook]

Here is where I respond to those questions. 2/19/07:" When the address
book
disappears, the contacts folder is empty." 2/19/07: " The view is
"Contacts". You never asked me what I meant by address list. My
description
of the problem weren't uninterpretable to Tillman who resolved a part
of
the
problem with a single e-mail. That's because he's not handicapped by
the
same huffy sense of self-importance.

:

Oh, hardly. I have asked you whether your Contacts Folder exists and
what
information it contains. I have asked you from what view your
"addresses"
are "disappearing." I have asked you what you mean by "address list"
since
that term has no meaning. Your description of the problem you are
having
and
the steps you used to produce the problem are uninterpretable. --
Russ Valentine
[MVP-Outlook]
Your 2/21/07 post states , "Trying to solve problems in newsgroups
requires
that you provide accurate and detailed information. We simply can't
guess
at
what you are thinking or doing, and we have had to so far." But
when
challenged to identify a single instance when I failed to answer
your
questions, you state that you won't waste any more time on this.
Some
of
the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard
to
be
in
a suborinate position.

:

That's quite an overreaction.
I understand this is new software for you, but your descriptions
are
too
vague and inaccurate for anyone even to read between the lines.
There
is
no
"Messages" view in Outlook for example. I would guess now that you
really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view.
You
still
haven't clarified whether in fact you have managed to find your
Contacts
Folder or not and whether it contains the information you imported.
Once
that part is settled, perhaps we can then move on to where you seem
to
think
"addresses are disappearing." I sincerely doubt your Contacts
Folder
is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly
without
defining it for you. That's my fault and I'm sorry. In a nearly
identical
thread in this group I had the poster to use Folder List View to
find
his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide
accurate
and detailed information. We simply can't guess at what you are
thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]
No, the problem has been that you haven't been reading my
posts
carefully. On at least three occasions, I note that you have
asked
me
for
information that was already provided.

In addition, you don't express yourself clearly. For
example,
in
your
2/20/07 post, you state, "I told you to use Folder View." I
didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's
2/20/07
post
explained the difference in the views, I understood immediately
and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner.
For
example, it may be that I misperceived the situation. But is
different
from
your assessment: "You claimed that you had no Contacts Folder
when
if
fact
you have had one all along." People not familiar with the
software
are
going
to misperceive things. It inheres in the situation, and you
shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You
have
not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We
can't
know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you
have
had
one
all along. Are you saying that that data goes missing at random
too?
Continuing to import from OE over and over seems like a pretty
good
way
to
confuse the situation beyond recognition. Trying to solve
problems
in
a
newsgroup setting requires accurate information. Without it I'm
afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
message
You're right. I'm able to see the contacts folder by using
the
folders
list
view. But the more substantive problem is that the data in
the
folders
list
seems to disappear from time to time. It may be that, on
those
occasions,
I
just can't see the data rather than having lost it. For
example,
when
the
data appears to be lost, and I import it anew from Outlook
Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I
created
a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use
the
Mail
view,
you won't see any non-mail folders, like Calendar or
Contacts.
If
you
select the Calendar view, you son't see any non-calendar
folders.
Only
when
you choose the Folder List view, as Russ suggested, will you
see
all
your
folders at once.

 

[Hal Hostetler [MVP P/I]]

FWIW, imported contacts don't always resolve correctly. This used to happen
to me when I'd add a contact to an old Pocket PC 2002 device (a Toshiba
e740) and then sync it with Outlook. You might try running this free
utility and see if it helps:

http://www.chapura.com/downloads_utilities.php
Resolve E-mail Address Utility

Note that opening a problem imported contact and saving it also fixes any
resolution issues.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

You never grasped the situation. There were two problems: 1) I wasn't seeing
the contacts folder as the result of not using the software properly; 2) the
data in the address book was disappearing from time to time. With respect to
the first problem, Tillman resolved it.

But the second problem was a different and discrete problem. The evidence
of that is that, when the data seemed to disappear, I couldn't see the data
even if I clicked Tools, Address Book. That suggests that the second problem
is different from not being able to see the contacts folder.

I suspect that the latter problem results from a corruption in the dbx file
in Outlook Express. But you were more interested in imperious condescension
than in addressing the problem.

If you think that is clear, think again. Here's a clue for you. We all
monitor posts here. Any time one of us can read between the lines of an
unclear post they will contribute an answer to the thread. This thread is
dead and your insults are invalid and uncalled for. All Brian did is tell
you how to find your Contacts, which, as I suspected, were there all along.
--
Russ Valentine
[MVP-Outlook]

Here is where I respond to those questions. 2/19/07:" When the address
book
disappears, the contacts folder is empty." 2/19/07: " The view is
"Contacts". You never asked me what I meant by address list. My
description
of the problem weren't uninterpretable to Tillman who resolved a part of
the
problem with a single e-mail. That's because he's not handicapped by the
same huffy sense of self-importance.

:

Oh, hardly. I have asked you whether your Contacts Folder exists and what
information it contains. I have asked you from what view your "addresses"
are "disappearing." I have asked you what you mean by "address list"
since
that term has no meaning. Your description of the problem you are having
and
the steps you used to produce the problem are uninterpretable. --
Russ Valentine
[MVP-Outlook]
Your 2/21/07 post states , "Trying to solve problems in newsgroups
requires
that you provide accurate and detailed information. We simply can't
guess
at
what you are thinking or doing, and we have had to so far." But when
challenged to identify a single instance when I failed to answer your
questions, you state that you won't waste any more time on this. Some
of
the
MVPs demonstrate a genuine desire to be helpful. But others use the
newgroups as an opportunity to lord it over others that they regard to
be
in
a suborinate position.

:

That's quite an overreaction.
I understand this is new software for you, but your descriptions are
too
vague and inaccurate for anyone even to read between the lines. There
is
no
"Messages" view in Outlook for example. I would guess now that you
really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You
still
haven't clarified whether in fact you have managed to find your
Contacts
Folder or not and whether it contains the information you imported.
Once
that part is settled, perhaps we can then move on to where you seem to
think
"addresses are disappearing." I sincerely doubt your Contacts Folder
is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly
identical
thread in this group I had the poster to use Folder List View to find
his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide
accurate
and detailed information. We simply can't guess at what you are
thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]
No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked
me
for
information that was already provided.

In addition, you don't express yourself clearly. For example,
in
your
2/20/07 post, you state, "I told you to use Folder View." I didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07
post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is
different
from
your assessment: "You claimed that you had no Contacts Folder when
if
fact
you have had one all along." People not familiar with the software
are
going
to misperceive things. It inheres in the situation, and you
shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You have
not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't
know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have
had
one
all along. Are you saying that that data goes missing at random
too?
Continuing to import from OE over and over seems like a pretty good
way
to
confuse the situation beyond recognition. Trying to solve problems
in
a
newsgroup setting requires accurate information. Without it I'm
afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the
folders
list
view. But the more substantive problem is that the data in the
folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example,
when
the
data appears to be lost, and I import it anew from Outlook
Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created
a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the
Mail
view,
you won't see any non-mail folders, like Calendar or Contacts.
If
you
select the Calendar view, you son't see any non-calendar
folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see
all
your
folders at once.