Contacts/Address Book can't be opened

[Steve]

Hi.

When creating a New Mail message, if I hit the icon alongside the "To..."
field, the following message is displayed and I don't get the Addressbook
list window:

The address list could not be displayed. The Contacts folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions. ....

Is this normal, and if not, how can I get it to display my contacts list ?


Thanks in advance,


Steve

 

[Kenneth]

Hi.

When creating a New Mail message, if I hit the icon alongside the "To..."
field, the following message is displayed and I don't get the Addressbook
list window:

The address list could not be displayed. The Contacts folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions. ....

Is this normal, and if not, how can I get it to display my contacts list ?


Thanks in advance,


Steve

Hi Steve,

Had it been working properly?

In any case, you have to right-click on your Contact folder,
then click on the Outlook Address Book tab, then be sure
that "Show this Folder as an Outlook Address Book is
checked.

HTH,

 

[Russ Valentine [MVP-Outlook]]

You left out what you did to corrupt your Outlook Address Book settings.
Reset them.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Steve]

This was an out of the box install plus import of mail/address book from
Outlook Express, so I wasn't aware of any corruption esp. since the
"Contacts" item under my Personal Folders list seemed okay.

Anyway, I've taken the article you've posted and have removed/reinstated my
Address book, so now all is well, thanks.

You left out what you did to corrupt your Outlook Address Book settings.
Reset them.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi.

When creating a New Mail message, if I hit the icon alongside the "To..."
field, the following message is displayed and I don't get the Addressbook
list window:

The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. ....

Is this normal, and if not, how can I get it to display my contacts list
?


Thanks in advance,


Steve

 

[Russ Valentine [MVP-Outlook]]

Importing Outlook data will corrupt those settings.
Next time open or reuse your data, don't import it.

--
Russ Valentine
[MVP-Outlook]

This was an out of the box install plus import of mail/address book from
Outlook Express, so I wasn't aware of any corruption esp. since the
"Contacts" item under my Personal Folders list seemed okay.

Anyway, I've taken the article you've posted and have removed/reinstated
my Address book, so now all is well, thanks.

You left out what you did to corrupt your Outlook Address Book settings.
Reset them.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi.

When creating a New Mail message, if I hit the icon alongside the
"To..." field, the following message is displayed and I don't get the
Addressbook list window:

The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. ....

Is this normal, and if not, how can I get it to display my contacts list
?


Thanks in advance,


Steve