Contact list....lots of unknown contacts

[Jack Reece]

Somewhere for some reason I now have almost 200 Unknown contacts in my
contacts list.
If I double clk on the name in the contact list which is named Unknown
it will open the address info box
and let me see who it really is....NO Matter what I change in that box that
shows the real contact persons
info along with their real names....not the name Unknown..... in fact the
name Unknown does not appear
anywhere in the contacts info box.....
So how do I either merge them with the correct individuals info .... or
change the name to read properly

Your help will be appreciated.

thanks
jack reece
Comfort Carriage Your Ground Transportatioin Provider-World Wide Jack Reece
Vice President
(e-mail address removed)

 

[PA Bear [MS MVP]]

By any chance did you import a CSV file of, e.g., your Outlook contacts into
Windows Contacts?

Tools | Options | Send | Put people I reply to in Windows Contacts: Is this
option enabled/checked?

 

[Jack Reece]

Well yes and no....when I first tried VistaWindowsMail. It asked me if I
wanted to import my contacts from OutlookExpress and I said yes.
I also have the add to address all that I reply to ckd as well...
I also use Plaxo and it updates my contacts as well from my other two
machines (which run XPpro) Plaxo does the merging offsite on their servers
and then lets me delete the duplicates before saving the file to transfer
between the machines.
And the contact file (I call it a contact info box) that I can clk on and
see the contacts info....looks identical on my vista machine and my xp
machines.
I don't see any difference in the two machines except for the vista machine
has all these unknown contacts.

I have since posting this message....gone thru about 100 of them and only 25
so far are duplicates as far as I can tell. There could be more...but its
hard to chk...I have to look at the unknown one..write down the info and
then search for that in the rest of the contacts.. And since Im older than
dirt,
wear glasses and can't type worth a crap...I could have more than 25 and
just missed them.
Also I currently have most of them in a separate contact list called
contacts1 just to separate them....but they were mixed in with the normal
contacts
for well over two months now...before I moved them.

Any ideas?

thanks
jack

 

[PA Bear [MS MVP]]

Thank you for replying to the thread instead of replying directly to me via
email.

I'd hazard to guess that Plaxo's the culprit here, Jack. I remember that it
didn't always play nicely with Outlook Express (OE) so I assume the same
would hold true in Windows Mail (which is based on OE and could be
considered OE6.5 Beta).

I certainly understand why folks use Plaxo but I think you'd find that it
would play best with MS Outlook.

PS: Don't even think about using Plaxo in conjunction with Windows Live
Mail! <eg>

 

[Jack Reece]

Thanks....
But How do I make the current UNKNOWN contacts good contacts?

I bring up the contact box and on the summary page it has a button to clik
to add to contacts....and it does just that...under the still name of
UNKNOWN.
It will not let me change the UNKOWN name to the correct contacts real name.

This is the problem I have here.

thanks
jack

 

[PA Bear [MS MVP]]

I have no idea, Jack...other than backing up your Contacts in a CSV file,
editing the CSV file, deleting all existing Windows Contacts, importing the
edited CSV file and then killing/uninstalling Plaxo so this doesn't happen
again.

 

[Jack Reece]

Thanks for the assistance. I will try and back up a copy via CSV file format
and then edit that to remove the UNKNOWN's .
I will let you know what happens...so then we will know if it worked or
not...and maybe help someone else if the problem occurs
for them.
thanks
jack