Contact Link Lost

[Joe]

Hi,

This scenario has been created by migrating Public Folders to a new SBS
server. (FYO. The old SBS server is fully decommisioned).

We have successfully migrated all exchange data from the old server to the
new by exporting to and importing from .pst files.

Our sales team when creating new appointments have added contacts that are
located in a public folder. Now when they drill down into the contact's
details in any given appointment the link is lost.

When I remove the contact from the contact field in the appointment and add
it back I am able to drill into the contact's details. Since there are
thousands of these appointments and Journal entries we are reluctant to do
this for every occurance.

Does any one know of a quick method to relink the missing contacts?


Thanks,
Joe

 

[Sue Mosher [MVP-Outlook]]

Exporting data to a .pst file, then importing it breaks all contact links. The article at http://www.exchangeadmin.com/Articles/Index.cfm?ArticleID=22254 has a reconnect script that should get you started.

If the contacts are in a folder other than a user's default Contacts folder, you will have to adapt the script to search in that specific folder. The function at http://www.slipstick.com/dev/code/getfolder.htm should help.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers