Contact in Outlook 2007

[Shafer92]

None of my contacts are showing up in Outlook 2007 Address Book. When I try
to enable my Contacts under the Properties as en email address book, I cannot
becuase it is grayed out. Any suggestions?

 

[Milly Staples [MVP - Outlook]]

How did you install Outlook 2007? Was this an upgrade from a prior version?
Did you migrate your version from another computer? Did you use the Windows
Easy Transfer?

Most common problems occur due to a corrupt profile. Try creating a new one
under Control Panel->Mail Icon->profiles->new. Do not copy the old. Create
a new and associate it with your Outlook Data File.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Shafer92 asked:

| None of my contacts are showing up in Outlook 2007 Address Book.
| When I try to enable my Contacts under the Properties as en email
| address book, I cannot becuase it is grayed out. Any suggestions?

 

[Shafer92]

Thanks Milly. This is a new computer that I installed Outlook 2007. I did
use Windows Easy Transfer to transfer from Outlook 2003 from my old computer.

I am sorry to say that I do not see the Mail Icon in the Control Panel.
Should you see it from the Classic View? Can you give me some more
information?

Thanks!
Rick

 

[Debbie]

I have this exact issue... no mail icon in classic view on control panel. I
installed the same way as well. Upgraded to 2007 on my new computer and
transfered with easy transfer from my old computer and office 03. I have
Vista 64 bit.

Thanks Milly. This is a new computer that I installed Outlook 2007. I did
use Windows Easy Transfer to transfer from Outlook 2003 from my old computer.

I am sorry to say that I do not see the Mail Icon in the Control Panel.
Should you see it from the Classic View? Can you give me some more
information?

Thanks!
Rick

How did you install Outlook 2007? Was this an upgrade from a prior version?
Did you migrate your version from another computer? Did you use the Windows
Easy Transfer?

Most common problems occur due to a corrupt profile. Try creating a new one
under Control Panel->Mail Icon->profiles->new. Do not copy the old. Create
a new and associate it with your Outlook Data File.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Shafer92 asked:

| None of my contacts are showing up in Outlook 2007 Address Book.
| When I try to enable my Contacts under the Properties as en email
| address book, I cannot becuase it is grayed out. Any suggestions?

 

[Gordon]

I have this exact issue... no mail icon in classic view on control panel. I
installed the same way as well. Upgraded to 2007 on my new computer and
transfered with easy transfer from my old computer and office 03. I have
Vista 64 bit.

I think it's under the 32bit link? (I haven't used 64bit, so the terminology
may be inaccurate....)

 

[Debbie]

OK... thank you! Found the mail icon. Now how do I set up a new profile and
get everything attached to that without dorking that up?

 

[Gordon]

OK... thank you! Found the mail icon. Now how do I set up a new profile
and
get everything attached to that without dorking that up?

Click on the Mail icon - go to Show Profiles-Add and create a new one. Then
highlight the new profile, click on Properties, go to Data Files, click on
Add, choose the default type, then navigate to where the current pst file
is. Set it as the default delivery location.

 

[Debbie]

Do I have to re set up all the email account information or will that
transfer over? Then do I remove the old profile? thanks for all your help!!

 

[Gordon]

Do I have to re set up all the email account information or will that
transfer over?

Unfortunately not AFAIK. You will have to set up your email account in the
new profile.

Then do I remove the old profile?

You can do, as soon as it's all working OK in the new one.