Constant "Page cannot be found message"

[Tom Flanagan]

I have Windows XP (Service Pack 2) and have IE 6.0.2900.2180. Some time ago
I had all sorts of spyware problems and I switched to Firefox and downloaded
several spyware programs. I primarily use firefox as my browser but
occasionally would use IE, and all was working fine. Recently when I try to
open IE all I get is "Page cannot be found" with the detail listing of
things to try, none of which work. I've tried looking online to
troubleshoot but I have no idea where to begin. I was hoping to just
uninstall and reinstall IE but I guess that isn't possible.



Any suggestions as to how I might get IE working again.



Thanks



Tom



PS My Firefox browser works fine, it's just Internet Explorer that I can't
get to work.

 

[Frank Saunders, MS-MVP OE]

I have Windows XP (Service Pack 2) and have IE 6.0.2900.2180. Some
time ago I had all sorts of spyware problems and I switched to
Firefox and downloaded several spyware programs. I primarily use
firefox as my browser but occasionally would use IE, and all was
working fine. Recently when I try to open IE all I get is "Page
cannot be found" with the detail listing of things to try, none of
which work. I've tried looking online to troubleshoot but I have no
idea where to begin. I was hoping to just uninstall and reinstall IE
but I guess that isn't possible.
Any suggestions as to how I might get IE working again.

Thanks

Tom

PS My Firefox browser works fine, it's just Internet Explorer that I
can't get to work.

Ill bet you managed to get new spyware. Before using whatever programs you
used before make sure you update them before scanning with them again.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/