Connection Problem

[Steve]

I was at a Marroitt Timeshare and they where using Wayport as a Wireless ISP.
I could not connect using Internet Explorer to there network. Wayports help
desk connected me and suggest that I download Mozilla Firefox browser. Since
I have download Firefox, which works fine, I can not use IE as a browser. IE
starts, but is unable to connect to the wireless network in my home. Any
thoughs?

 

[PA Bear [MS MVP]]

Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista SP1) when posting to this newsgroup.

Are you getting "Page cannot be displayed" errors? Can you connect directly
(i.e., not wirelessly)?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

 

[Steve]

IE 7

WinXP SP 3

Norton Antivirus from ATT Yahoo site

The following is the error message:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's
domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options,
click Advanced, and check to be sure the SSL and TLS protocols are enabled
under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you
want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page
you want to view.


I am currently connected to the internet and using Firefox as a browser.

Steve

 

[PA Bear [MS MVP]]

[Crosspost to IE General newsgroup]

Does the Norton application include a firewall? If so, is it enabled? (If
not, make certain that the Windows Firewall is enabled! NB: You do not want
both of them enabled.)

Open Add/Remove Programs | Make sure the 'Show Updates' box at the top is
checked | Scroll down and tell me if "Security Update for Windows Internet
Explorer 7 (KB961260)" and "Security Update for Windows XP (KB960715)" are
listed. Also tell me if the "installed" dates coincide with when you first
started getting these "Page cannot be displayed" errors.

In the meantime, you can also check out these two KB articles:

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista]
http://support.microsoft.com/kb/936211
--
~PA Bear

IE 7
WinXP SP 3
Norton Antivirus from ATT Yahoo site

The following is the error message:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.