Constant IE 6 Crashes After SP 2 Install

S

Sierra1996

Hello...

After searching for information pertaining to this topic for days, I
have come here to seek a remedy to my situation...after 'correctly'
installing SP2, IE 6 crashes...constantly. This occurs when I press the
'back' button or when I click on certain images, such as pictures contained
in a news article. Since installing SP2, I have lost count of the number of
IE crashes. I have scanned for any possibility of a virus, trojan, spyware,
adware, etc. My machine comes up clean. I am running a firewall, active AV
scanning, have run the Shredder, Spybot S & D, Ad-Aware 6.0, Adware Spy,
SpywareBlaster, etc. Nothing! I have performed online spyware, virus &
trojan scans. Completely clean!

Below, I have enclosed my system information. I would greatly
appreciate any assistance or advise that anyone may be willing to provide.
Thank you in advance!

Sierra.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Compaq
System Model Evo N600c
System Type X86-based PC
Processor x86 Family 6 Model 11 Stepping 1 GenuineIntel ~731 Mhz
BIOS Version/Date Compaq 686DF v2.49, 11/18/2002
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name
Time Zone Eastern Daylight Time
Total Physical Memory 640.50 MB
Available Physical Memory 365.31 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.53 GB
Page File C:\pagefile.sys
 
W

wayne

Couple of things

first check the event viewer for possible clues.

go to start run eventvwr

check under the system and application tabs for things and see what they say
with XP sp2 many times it gives you error messages as well as possible
solutions

If there is nothing there a reinstall of IE may fix the problem

http://support.microsoft.com/?kbid=257249

make sure you type the commands as written

if you feel comfortable you can create a text file using copy and paste

for the last line type in the word pause

rename file to fix.bat then save to desktop and click on it


Wayne
 

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