Connection woes.

[Guest]

I am using the BT Home Hub, using the ethernet connection, from the hub, to
the ethernet port on the pc. Unfortunately, quite often i loose the
connection, so run the network diagnostic tool, which shows HTTP, HTTPS and
FTP (Passive) have lost connection to the net. There is no mention of being
connected by the tcp/ip anywhere. So i tried to ping my ip addy and it
failed, ie 4 packets sent, 4 failed. And Bt tech have said, its normal to not
be able to ping your own ip addy. Having looked at the BT records, on my
internet connection, it shows that i am only connected to the net using HTTP.
When i loose Explorer connection, i have to use the ipconfig /release then
renew command to reconnect.
Could someone please tell me, should my pc be connecting using these
protocols HTTP.HTTPS and FTP without the tcp/ip protocols.
Many thanks for your help.

 

[CaCO32]

If the Hub is set up to use DHCP, it's possible that your DHCP lease (IP
Address) is expiring from the Hub (router). If you can access the router
setup, possibly set up a static ip address for your computer. You may also
want to make sure that the wireless part of it is secure so that other people
aren't accessing your Internet Connection wirelessly.

 

[Guest]

Hi CaCo,
The DHCP server is enabled, and i have a static ip. the wireless bit is
disconnected. Also, when i run the windows network diagnostic, it fails on
the ip addy every time.

 

[Guest]

Hi CaCo.
The DHCP is enabled, and the ip address are all static. The windows network
diagnostic, just seems to fail on the same ip address. And as i am not very
computer savvy, wouldn't know how to change the pc's ip address.
Sorry, i'm not much help.

 

[CaCO32 via WindowsKB.com]

Ok. We need to define WAN and LAN, I think. Is the ISP address given to you
by BT static (Wide Area Network). Or, is your LAN (Local) IP address static?
...or, both. If your LAN side is static, make sure that your DHCP server
through the router is not serving the same address as your statically
assigned local IP address. You can do this by specifying a range of IP
addresses that DHCP assigns in the router.

You need to have a local IP address instead of your ISP's assigned static
address if your router is not set up as a bridge... Just a quick search for
some ideas gave me this link
http://www.geekgirls.com/windowsxp_home_network.htm.
There is also some documentation on the Microsoft website that gives some
step by step instructions.
I think it's the home network setup documentation, but I don't have the URL.
It should be listed in the Help documentation, also.

Hope this helps.