Connection to server has failed

  • Thread starter Thread starter Holly Ellis
  • Start date Start date
H

Holly Ellis

The connection to the server has failed. Subject 'Rufus' Graduation',
Account: 'Inbox', Server: 'smtp.ncable.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

I have recieved this msg when trying to send some pictures my email is
***@ncable.com.au

I have looked through previous threads but nothing seems to work.

Can someone please help me??
 
Also I know Neighbourhood cable does have a block on port 25 but i have no
idea what port number to put in
 
Is this a sudden, new problem or an ongoing one? Have you ever been able to
Send from that account with those settings?
 
Holly Ellis said:
The connection to the server has failed. Subject 'Rufus' Graduation',
Account: 'Inbox', Server: 'smtp.ncable.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

I have recieved this msg when trying to send some pictures my email is
***@ncable.com.au

I have looked through previous threads but nothing seems to work.

Can someone please help me??

You have the wrong server name smtp.ncable.com, try mail.ncable.net.au for
both Incoming and Outgoing servers.
Tools>accounts>select your account>properties>server tab.

See settings for Outlook Express. WM uses the same settings.
http://www.ncable.net.au/_site/help-cat.asp?cat=6#23
 
Port 25 blocking is not a factor when your Internet connection is coming
from the same provider as the SMTP server provider.
 

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