Confused about address book vs contacts

[Frank Dreyfus]

1) When I click on the address book icon on the main OL2k3
window I get one set of names and addresses.

There is a dropdownlist with three options: OL Address Book;
Contacts; and Personal Address book. But only the Contacts list
has any entries.

2) When I Click on Contacts in the Navigation Pane, I get a
different set of names and addresses.

I don't understand the concept. Why are there two different
sets of contacts? What is the value in this? Can I merge them?

Thanks, Frank

 

[Russ Valentine [MVP-Outlook]]

The Outlook Address Book is simply a shell that will display any Contact
Folder in your profile that you have designated as an email address book (in
its properties). You need to examine your settings in Tools > E-mail
accounts > View or change existing directories or address books > Outlook
Address Book > Change. and make them accurately reflect the Folders you want
to display. Outlook has not used a Personal Address Book for several years.
I doubt you are, nor should you.

 

[Frank Dreyfus]

Thanks, I get it now! ;>)

I had to go to Properties for the Contacts folder and check
"Show this
folder as an email address book" before it showed up in the
dropdown
list.

Thanks for your help,

Frank