Computer won't read CD's or DVD's

[Guest]

Recently, my computer stopped reading any CD's or DVD's. My computer tries
to load the disc but then just stops. When I go to My Computer it doesn't
recognize that there is a disc. Any help on what is wrong and what I can do
to fix the problem?

 

[Rick Rogers]

Hi,

Have you tried a lens cleaner disk yet?
Does the drive show in Windows Explorer? Device manager?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[ray]

Recently, my computer stopped reading any CD's or DVD's. My computer tries
to load the disc but then just stops. When I go to My Computer it doesn't
recognize that there is a disc. Any help on what is wrong and what I can do
to fix the problem?

FWIW - you could get a 'second opinion' by trying to boot a Linux Live CD.