computer will restarts when I click on shutdown

[Guest]

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Hello ALL,

This problem started after I installed a new network card without remove the
old one from Device manager.
I simply shut down the computer pulled the power cord, removed the cover,
removed the old NIC and installed the replacement NIC.
No when ever I click on Start, Shut down the computer "appears to" shut
down for about 3 to 5 seconds then it starts up again.
This is annoying at best.

I have removed all the references to the old NIC in the registry and that
did not help.

Thanks in advance for any suggestions that may fix this Windows Annoyance

Terry

 

[Kelly]

Hi Terry,

You May Not Be Able to Shut Down Your Windows XP Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320008

Win XP Restarts Unexpectedly or Restarts When You Shut Down
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806

 

[Alex Nichol]

This problem started after I installed a new network card without remove the
old one from Device manager.
I simply shut down the computer pulled the power cord, removed the cover,
removed the old NIC and installed the replacement NIC.
No when ever I click on Start, Shut down the computer "appears to" shut
down for about 3 to 5 seconds then it starts up again.
This is annoying at best.

You have something that is crashing on being asked to close - and the
system's 'automatically restart' is cutting in. Turn this off: in
Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none). You may
now get a Blue screen failure instead, but at least will get some
guidance as to what is happening

Most likely the driver that has got installed is not appropriate to the
new NIC. Try in Device Manager, double click it, Drivers, update driver
and see if it can find a better one - either on a CD that came with the
NIC or in a download you first get from the makers