Computer Will Not Start

I

icart89

I was on my computer playing a game, (PC game, not online) and it loaded slow
on a particular item(downloaded online) I clicked on. I assumed it froze on
me although the hour glass was still spinning so I click 'Ctrl Alt Delete' at
once to end the task for the game. It didn't show so I pressed it several
more times. After a while the item from the game finally loaded. But the game
went very slow so I exited the game. However, I couldn't exit properly
because the task window said it was 'Not REsponding' so I had to shut my
computer off myself by holding down the power button until it shut down.
After a few seconds I turned it back on. I got a black screen telling me that
windows did not start properly. It also gave me options to choose from:

"(something....) Configuration"
"Start Windows Normally"

It said a lot more but I don't remember all of it. At the bottom of the
screen it gave me about 26 seconds before it said it was going to start.

I tried all options that were there. I even waited pass the 26 seconds
several times. If I'm not being very clear please let me know. Or if you do
know what the problem is, please respond.

Thank you for reading,
Traci
 
N

nass

icart89 said:
I was on my computer playing a game, (PC game, not online) and it loaded slow
on a particular item(downloaded online) I clicked on. I assumed it froze on
me although the hour glass was still spinning so I click 'Ctrl Alt Delete' at
once to end the task for the game. It didn't show so I pressed it several
more times. After a while the item from the game finally loaded. But the game
went very slow so I exited the game. However, I couldn't exit properly
because the task window said it was 'Not REsponding' so I had to shut my
computer off myself by holding down the power button until it shut down.
After a few seconds I turned it back on. I got a black screen telling me that
windows did not start properly. It also gave me options to choose from:

"(something....) Configuration"
"Start Windows Normally"

It said a lot more but I don't remember all of it. At the bottom of the
screen it gave me about 26 seconds before it said it was going to start.

I tried all options that were there. I even waited pass the 26 seconds
several times. If I'm not being very clear please let me know. Or if you do
know what the problem is, please respond.

Thank you for reading,
Traci

Restart in Safe Mode by tapping the F8 on start
Up until you get the Boot up options and select Safe Mode.

In safe Mode click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

Or Try the Last Good known Configuration Options.
Did you get the CD out from the Drive?
HTH,
nass
 
I

icart89

nass said:
Restart in Safe Mode by tapping the F8 on start
Up until you get the Boot up options and select Safe Mode.

In safe Mode click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

Or Try the Last Good known Configuration Options.
Did you get the CD out from the Drive?
HTH,
nass



I tried the Safe Mode thing but I couldn't follow your exact directions so I
did what was similar. As the computer started I tapped the F8 key like you
said. I got new options from the usual black screen. Using the up and down
arrow keys I went to safe mode then saw an option that said 'Windows Recovery
Console...' I clicked on it and I got a blue screen saying at the top 'A
problem has been detected and Windows will shut down to prevent damage to
your computer'.
Beneath it it says: UMOUNTABLE_BOOT_VOLUME.

It also says if this is the first time I received this message(which it is)
to restart my computer. If I see it again something hasn't been installed
proerly or I may have to uninstall something.

So I;m not sure if it worked.

Yes I've tried the Last Known Good Configuration and the CD is not in the
computer.

I hope you continue your help.
TRaci
 
N

nass

icart89 said:
I tried the Safe Mode thing but I couldn't follow your exact directions so I
did what was similar. As the computer started I tapped the F8 key like you
said. I got new options from the usual black screen. Using the up and down
arrow keys I went to safe mode then saw an option that said 'Windows Recovery
Console...' I clicked on it and I got a blue screen saying at the top 'A
problem has been detected and Windows will shut down to prevent damage to
your computer'.
Beneath it it says: UMOUNTABLE_BOOT_VOLUME.

It also says if this is the first time I received this message(which it is)
to restart my computer. If I see it again something hasn't been installed
proerly or I may have to uninstall something.

So I;m not sure if it worked.

Yes I've tried the Last Known Good Configuration and the CD is not in the
computer.

I hope you continue your help.
TRaci

Traci
Try to log into Safe Mode and then click Start >> All programs >>
Accessories>> System Tools >> System Restore and restore to an earlier point!
Getting into Windows Safe Mode
http://bertk.mvps.org/html/safemode.html

Error Message when you restart your computer: UMOUNTABLE_BOOT_VOLUME.

http://support.microsoft.com/kb/297185
http://support.microsoft.com/kb/555302

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545
HTH,
nass
 
I

icart89

nass said:
Traci
Try to log into Safe Mode and then click Start >> All programs >>
Accessories>> System Tools >> System Restore and restore to an earlier point!
Getting into Windows Safe Mode
http://bertk.mvps.org/html/safemode.html

Error Message when you restart your computer: UMOUNTABLE_BOOT_VOLUME.

http://support.microsoft.com/kb/297185
http://support.microsoft.com/kb/555302

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545
HTH,
nass


First off, thank you so much for not giving up on me yet.

Okay, I clicked on the first link you provided and was following the
directions until I came across some differences.

The instructions said to tap F8, then click Safe Mode. From there I'm
supposed to click on Microsoft Windows XP Professional. I'm supposed to see
some files load and it should take me to the administration account where i
enter a password or not if I didn't set one.

On my computer I do not have that option. Instead it says:
Windows XP Media Center
Windows Recovery Console

I clicked on Windows XP Media Center and some files loaded. However it did
not take me to the blue administrator account screen where I could log in. It
took me back to the original black screen, which you would get without
tapping F8.

I took a look at the alternative method but it seems you need to get in the
computer for that. My computer doesn't load to the desktop so I can't click
on start or anything. The most it goes is to the Windows XP Professional
loading screen(black screen with a short loading bar beneath it) then from
there, my computer sort of resets itself(taking me back to the original black
screen).

Looking forward to your reply,
Traci
 
N

nass

icart89 said:
First off, thank you so much for not giving up on me yet.

Okay, I clicked on the first link you provided and was following the
directions until I came across some differences.

The instructions said to tap F8, then click Safe Mode. From there I'm
supposed to click on Microsoft Windows XP Professional. I'm supposed to see
some files load and it should take me to the administration account where i
enter a password or not if I didn't set one.

On my computer I do not have that option. Instead it says:
Windows XP Media Center
Windows Recovery Console

I clicked on Windows XP Media Center and some files loaded. However it did
not take me to the blue administrator account screen where I could log in. It
took me back to the original black screen, which you would get without
tapping F8.

I took a look at the alternative method but it seems you need to get in the
computer for that. My computer doesn't load to the desktop so I can't click
on start or anything. The most it goes is to the Windows XP Professional
loading screen(black screen with a short loading bar beneath it) then from
there, my computer sort of resets itself(taking me back to the original black
screen).

Looking forward to your reply,
Traci

Try to use Recovery Console to run the chkdsk /r from the RC.

CHKDSK /R

Or this Coomand
bootcfg /rebuild
FIXBOOT
FIXMBR

Does the above help?
If it doesn't I will querry the HDD health by running the HDD manufacturer
diagnostic tools and the RAM sticks.

<Q>
Available commands within Windows Recovery Console
The following commands are available within the Windows Recovery Console.
The commands are not case-sensitive.

Warning Some of these commands can make your system inoperable. Read the
whole explanation of any command before you enter it onto the command line.
Seek the advice of a support professional if you have any questions or
concerns about a particular command.
HELP
Use the help command to list all the following supported commands:

attrib del fixboot more set
batch delete fixmbr mkdir systemroot
bootcfg dir format more type
cd disable help net
chdir diskpart listsvc rd
chkdsk enable logon ren
cls exit map rename
copy expand md rmdir


ATTRIB
Use the attrib command together with one or more of the following parameters
to change the attributes of a file or a folder:
-R
+R
-S
+S
-H
+H
-C
+C
Notes
+ Sets an attribute
- Resets an attribute
R Read-only file attribute
S System file attribute
H Hidden file attribute
C Compressed file attribute

You must set or clear at least one attribute.

To view attributes, use the dir command.
BATCH
batch inputfile [outputfile]
Use this command to run commands that are specified in a text file. In the
command syntax, inputfile specifies the text file that contains the list of
commands to be run, and outputfile specifies the file that contains the
output of the specified commands. If you do not specify an output file, the
output appears on the screen.
BOOTCFG
Use this command for boot configuration and recovery. This command has the
following options:
bootcfg /add
bootcfg /rebuild
bootcfg /scan
bootcfg /list
bootcfg /disableredirect
bootcfg /redirect [portbaudrate] | [useBiosSettings]
Examples:
bootcfg /redirect com1 115200
bootcfg /redirect useBiosSettings
You can use the following options:
/add Adds a Windows installation to the boot menu list.
/rebuild Iterates through all Windows installations so that you can specify
which installations to add.
/scan Scans all disks for Windows installations and displays the results so
that you can specify which installations to add.
/default Sets the default boot entry.
/list Lists the entries already in the boot menu list.
/disableredirect Disables redirection in the boot loader.
/redirect Enables redirection in the boot loader, with the specified
configuration.
CD and CHDIR
Use the cd and chdir commands to change to a different folder. For example,
you can use the following commands:
Type cd .. to change to the parent folder.
Type cd drive: to display the current folder in the specified drive.
Type cd without parameters to display the current drive and folder.
The chdir command treats spaces as delimiters. Because of this, you must put
quotation marks ("") around a folder name that contains a space.The following
is an example:
cd "\windows\profiles\username\programs\start menu"
The chdir command works only in the system folders of the current
installation of Windows, in removable media, in the root folder of any hard
disk partition, or in the local installation sources.
CHKDSK
chkdsk drive /p /r
The chkdsk command checks the specified drive and repairs or recovers the
drive if the drive requires it. The command also marks any bad sectors and it
recovers readable information.

You can use the following options:
/p Does an exhaustive check of the drive and corrects any errors.
/r Locates bad sectors and recovers readable information.
Note If you specify the /r option, the /p option is implied. When you
specify the chkdsk command without arguments, the command checks the current
drive with no options in effect.

When you run the chkdsk command, you must use the Autochk.exe file. CHKDSK
automatically locates this file in the startup folder. If the Command Console
was preinstalled, the startup folder is typically the Cmdcons folder. If
CHKDSK cannot find Autochk.exe in the startup folder, CHKDSK tries to locate
the Windows installation disc. If it cannot find the installation media,
CHKDSK prompts you for the location of the Autochk.exe file.
CLS
Use this command to clear the screen.
COPY
copy source destination
Use this command to copy a file. In the command syntax, source specifies the
file to copy and destination specifies the folder or file name for the new
file. You cannot use wildcard characters indicated by an asterisk (*), and
you cannot copy a folder. If you copy a compressed file from the Windows
installation disc, the file is automatically decompressed while it is copied.

The source of the file can be removable media, any folder in the system
folders of the current Windows installation, the root of any drive, the local
installation sources, or the Cmdcons folder.

If destination is unspecified, the default destination is the current
folder. If the file already exists, you are prompted whether you want the
copied file to overwrite the existing file. The destination cannot be
removable media.
DEL and DELETE
del drive: path filename
delete drive: path filename
Use this command to delete a file. In the command syntax, drive: path
filename specifies the file that you want to delete. The delete command works
only in the system folders of the current Windows installation, in removable
media, in the root folder of any hard disk partition, or in the local
installation sources. The delete command does not accept wildcard characters.
DIR
dir drive: path filename
Use this command to display a list of files and subfolders in a folder. In
the command syntax, drive: path filename specifies the drive, folder, and
files to list. The dir command lists all files, including hidden files and
system files. Files can have the following attributes:
D Directory
H Hidden file
S System file
E Encrypted
R Read-only file
A Files ready for archiving
C Compressed
P Reparse point
The dir command works only in the system folders of the current Windows
installation, in removable media, in the root folder of any hard disk
partition, or in the local installation sources.
DISABLE
disable servicename
Use this command to disable a Windows system service or a driver. In the
command syntax, servicename specifies the name of the service or driver that
you want to disable.

Use the listsvc command to display all services or drivers that are eligible
to be disabled. The disable command prints the old start type of the service
before resetting the start type to SERVICE_DISABLED. Record the old start
type if you must enable the service again.

The disable command displays the following start_type values:
SERVICE_DISABLED
SERVICE_BOOT_START
SERVICE_SYSTEM_START
SERVICE_AUTO_START
SERVICE_DEMAND_START
DISKPART
diskpart /add /delete device_name drive_name partition_name size
Use this command to manage the partitions on your hard disk volumes. You can
use the following options:
/add Creates a new partition.
/delete Deletes an existing partition.
device_name The name of the device that is used to create a new partition.
drive_name A drive-letter-based name, for example D:.
partition_name The partition-based name for deleting an existing partition.
size The size of the new partition in megabytes.
You can determine the device name from the output of the MAP command, for
example, \Device\HardDisk0. You can use the partition name instead of the
drive name argument, for example, \Device\HardDisk0\Partition1. If you use no
arguments, a user interface for managing your partitions appears.

Warning If you use this command on a disk that has a dynamic disk
configuration, you may damage the partition table. Do not modify the
structure of dynamic disks unless you are using the Disk Management tool.
ENABLE
enable servicename start_type
You can use the enable command to enable a Windows system service or a driver.

Use the listsvc command to display all eligible services or drivers to
enable. The enable command prints the old start type of the service before it
is reset to the new value. It is a good idea to note the old value, in case
you have to restore the start type of the service.

Valid options for start_type are as follows:
SERVICE_BOOT_START
SERVICE_SYSTEM_START
SERVICE_AUTO_START
SERVICE_DEMAND_START
If you do not specify a new start type, the enable command prints the old
start type for you.
EXIT
Use the exit command to exit the Recovery Console and restart your computer.
EXPAND
expand source [/F:filespec] [destination] [/y]
expand source [/F:filespec] /D
Use this command to expand a file. In the command syntax, source specifies
the name of the file to be expanded and destination specifies the folder for
the new file. If you do not specify a destination, the command uses the
current folder by default. You cannot include wildcard characters.

You can use the following options:
/y Do not prompt before overwriting an existing file.
/f:filespec Identifies the files to be expanded.
/d Do not expand; display only a directory of the files in the source.
If the source contains more than one file, you must use the /f:filespec
parameter to find the specific files to be expanded. You can include wildcard
characters.

The destination can be any folder in the system folders of the current
Windows installation, in the root of the drive, in the local installation
sources, or in the Cmdcons folder. The destination cannot be removable media,
and the destination file cannot be read-only. Use the attrib command to
remove the read-only attribute.

Unless you use the /y option, the expand command prompts you if the
destination file already exists.
FIXBOOT
fixboot drive name:
Use this command to write the new Windows boot sector code on the system
partition. In the command syntax, drive name is the drive letter where the
boot sector will be written. This command fixes damage in the Windows boot
sector. This command overrides the default setting, which writes to the
system boot partition. The fixboot command is supported only on x86-based
computers.
FIXMBR
fixmbr device name
Use this command to repair the MBR of the boot partition. In the command
syntax, device name is an optional device name that specifies the device that
requires a new MBR. Use this command if a virus has damaged the MBR and
Windows cannot start.

Warning This command can damage your partition tables if a virus is present
or if a hardware problem exists. If you use this command, you may create
inaccessible partitions. We recommend that you run antivirus software before
you use this command.

You can obtain the device name from the output of the map command. If you do
not specify a device name, the MBR of the boot device is repaired, for
example:
fixmbr \device\harddisk2
If the fixmbr command detects an invalid or non-standard partition table
signature, fixmbr command prompts you for permission before it rewrites the
MBR. The fixmbr command is supported only on x86-based computers.
FORMAT
format drive: /Q /FS:file-system
Use this command to format the specified drive to the specified file system.
In the command syntax, /Q performs a quick format of the drive, drive is the
drive letter of the partition to format, and /FS:file-system specifies the
type of file system to use such as FAT, FAT32, or NTFS. If you do not specify
a file system, the existing file system format is used if it is available.
LISTSVC
The listsvc command lists all available services, drivers, and their start
types for the current Windows installation. This command is useful together
with the disable and enable commands.

The list is extracted from the %SystemRoot%\System32\Config\System hive. If
the System hive is damaged or missing, the results are unpredictable.
LOGON
logon
The logon command lists all detected installations of Windows and then
requests the local administrator password for the copy of Windows that you
want to log on to. If your first three tries to log on fail, the console
closes, and your computer restarts.
MAP
map arc
Use this command to list drive letters, file system types, partition sizes,
and mappings to physical devices. In the command syntax, the arc parameter
tells the map command to use ARC paths instead of Windows Device paths.
MD and MKDIR
The md and mkdir commands create new folders. Wildcard characters are not
supported. The mkdir command works only in the system folders of the current
installation of Windows, in removable media, in the root folder of any hard
disk partition, or in the local installation sources.
MORE
more filename
Use this command to display a text file to the screen.
NET
Although the Help file states otherwise, the net command is not usable from
the Recovery Console. The protocols stack is not loaded for the Recovery
Console. Therefore, there is no networking function available.
RD and RMDIR
Use rd and rmdir commands to delete a folder. These commands work only in
the system folders of the current Windows installation, in removable media,
in the root folder of any hard disk partition, or in the local installation
sources.
REN and RENAME
Use the ren and rename commands to rename a file.

Note You cannot specify a new drive or path for the renamed file. These
commands work only in the system folders of the current Windows installation,
in removable media, in the root folder of any hard disk partition, or in the
local installation sources.
SET
You can use the set to display or modify four environment options.
AllowWildCards = FALSE AllowAllPaths = FALSE AllowRemovableMedia = FALSE
NoCopyPrompt = FALSE
For more information about how to use the set command, click the following
article number to view the article in the Microsoft Knowledge Base:
235364 (http://support.microsoft.com/kb/235364/) Description of the SET
command in Recovery Console
SYSTEMROOT
The systemroot command sets the current working folder to the %SystemRoot%
folder of the Windows installation that you are currently logged on to.
TYPE
type filename
Use the type command to display a text file.
</Q>
HTH,
nass
 
I

icart89

nass said:
icart89 said:
First off, thank you so much for not giving up on me yet.

Okay, I clicked on the first link you provided and was following the
directions until I came across some differences.

The instructions said to tap F8, then click Safe Mode. From there I'm
supposed to click on Microsoft Windows XP Professional. I'm supposed to see
some files load and it should take me to the administration account where i
enter a password or not if I didn't set one.

On my computer I do not have that option. Instead it says:
Windows XP Media Center
Windows Recovery Console

I clicked on Windows XP Media Center and some files loaded. However it did
not take me to the blue administrator account screen where I could log in. It
took me back to the original black screen, which you would get without
tapping F8.

I took a look at the alternative method but it seems you need to get in the
computer for that. My computer doesn't load to the desktop so I can't click
on start or anything. The most it goes is to the Windows XP Professional
loading screen(black screen with a short loading bar beneath it) then from
there, my computer sort of resets itself(taking me back to the original black
screen).

Looking forward to your reply,
Traci

Try to use Recovery Console to run the chkdsk /r from the RC.

CHKDSK /R

Or this Coomand
bootcfg /rebuild
FIXBOOT
FIXMBR

Does the above help?
If it doesn't I will querry the HDD health by running the HDD manufacturer
diagnostic tools and the RAM sticks.

<Q>
Available commands within Windows Recovery Console
The following commands are available within the Windows Recovery Console.
The commands are not case-sensitive.

Warning Some of these commands can make your system inoperable. Read the
whole explanation of any command before you enter it onto the command line.
Seek the advice of a support professional if you have any questions or
concerns about a particular command.
HELP
Use the help command to list all the following supported commands:

attrib del fixboot more set
batch delete fixmbr mkdir systemroot
bootcfg dir format more type
cd disable help net
chdir diskpart listsvc rd
chkdsk enable logon ren
cls exit map rename
copy expand md rmdir


ATTRIB
Use the attrib command together with one or more of the following parameters
to change the attributes of a file or a folder:
-R
+R
-S
+S
-H
+H
-C
+C
Notes
+ Sets an attribute
- Resets an attribute
R Read-only file attribute
S System file attribute
H Hidden file attribute
C Compressed file attribute

You must set or clear at least one attribute.

To view attributes, use the dir command.
BATCH
batch inputfile [outputfile]
Use this command to run commands that are specified in a text file. In the
command syntax, inputfile specifies the text file that contains the list of
commands to be run, and outputfile specifies the file that contains the
output of the specified commands. If you do not specify an output file, the
output appears on the screen.
BOOTCFG
Use this command for boot configuration and recovery. This command has the
following options:
bootcfg /add
bootcfg /rebuild
bootcfg /scan
bootcfg /list
bootcfg /disableredirect
bootcfg /redirect [portbaudrate] | [useBiosSettings]
Examples:
bootcfg /redirect com1 115200
bootcfg /redirect useBiosSettings
You can use the following options:
/add Adds a Windows installation to the boot menu list.
/rebuild Iterates through all Windows installations so that you can specify
which installations to add.
/scan Scans all disks for Windows installations and displays the results so
that you can specify which installations to add.
/default Sets the default boot entry.
/list Lists the entries already in the boot menu list.
/disableredirect Disables redirection in the boot loader.
/redirect Enables redirection in the boot loader, with the specified
configuration.
CD and CHDIR
Use the cd and chdir commands to change to a different folder. For example,
you can use the following commands:
Type cd .. to change to the parent folder.
Type cd drive: to display the current folder in the specified drive.
Type cd without parameters to display the current drive and folder.
The chdir command treats spaces as delimiters. Because of this, you must put
quotation marks ("") around a folder name that contains a space.The following
is an example:
cd "\windows\profiles\username\programs\start menu"
The chdir command works only in the system folders of the current
installation of Windows, in removable media, in the root folder of any hard
disk partition, or in the local installation sources.
CHKDSK
chkdsk drive /p /r
The chkdsk command checks the specified drive and repairs or recovers the
drive if the drive requires it. The command also marks any bad sectors and it
recovers readable information.

You can use the following options:
/p Does an exhaustive check of the drive and corrects any errors.
/r Locates bad sectors and recovers readable information.
Note If you specify the /r option, the /p option is implied. When you
specify the chkdsk command without arguments, the command checks the current
drive with no options in effect.

When you run the chkdsk command, you must use the Autochk.exe file. CHKDSK
automatically locates this file in the startup folder. If the Command Console
was preinstalled, the startup folder is typically the Cmdcons folder. If
CHKDSK cannot find Autochk.exe in the startup folder, CHKDSK tries to locate
the Windows installation disc. If it cannot find the installation media,
CHKDSK prompts you for the location of the Autochk.exe file.
CLS
Use this command to clear the screen.
COPY
copy source destination
Use this command to copy a file. In the command syntax, source specifies the
file to copy and destination specifies the folder or file name for the new
file. You cannot use wildcard characters indicated by an asterisk (*), and
you cannot copy a folder. If you copy a compressed file from the Windows
installation disc, the file is automatically decompressed while it is copied.

The source of the file can be removable media, any folder in the system
folders of the current Windows installation, the root of any drive, the local
installation sources, or the Cmdcons folder.

If destination is unspecified, the default destination is the current
folder. If the file already exists, you are prompted whether you want the
copied file to overwrite the existing file. The destination cannot be
removable media.
DEL and DELETE
del drive: path filename
delete drive: path filename
Use this command to delete a file. In the command syntax, drive: path
filename specifies the file that you want to delete. The delete command works
only in the system folders of the current Windows installation, in removable
media, in the root folder of any hard disk partition, or in the local
installation sources. The delete command does not accept wildcard characters.
DIR
dir drive: path filename
Use this command to display a list of files and subfolders in a folder. In
the command syntax, drive: path filename specifies the drive, folder, and
files to list. The dir command lists all files, including hidden files and
system files. Files can have the following attributes:
D Directory
H Hidden file
S System file
E Encrypted
R Read-only file
A Files ready for archiving
C Compressed
P Reparse point
The dir command works only in the system folders of the current Windows
installation, in removable media, in the root folder of any hard disk
partition, or in the local installation sources.
DISABLE
disable servicename
Use this command to disable a Windows system service or a driver. In the
command syntax, servicename specifies the name of the service or driver that
you want to disable.

Use the listsvc command to display all services or drivers that are eligible



I've tried the Window Recovery Console and all it does it take me to a blue
screen that says: UNMOUNTABLE_BOOT_VOLUME

So I can't run the chkdsk/r (nor do I know what it is)

From there I have no choice but to hold down the power button to shut my
computer off. I 'll look into the other links you've provided.
 
N

nass

icart89 said:
nass said:
icart89 said:
:



:



:



:

I was on my computer playing a game, (PC game, not online) and it loaded slow
on a particular item(downloaded online) I clicked on. I assumed it froze on
me although the hour glass was still spinning so I click 'Ctrl Alt Delete' at
once to end the task for the game. It didn't show so I pressed it several
more times. After a while the item from the game finally loaded. But the game
went very slow so I exited the game. However, I couldn't exit properly
because the task window said it was 'Not REsponding' so I had to shut my
computer off myself by holding down the power button until it shut down.
After a few seconds I turned it back on. I got a black screen telling me that
windows did not start properly. It also gave me options to choose from:

"(something....) Configuration"
"Start Windows Normally"

It said a lot more but I don't remember all of it. At the bottom of the
screen it gave me about 26 seconds before it said it was going to start.

I tried all options that were there. I even waited pass the 26 seconds
several times. If I'm not being very clear please let me know. Or if you do
know what the problem is, please respond.

Thank you for reading,
Traci

Restart in Safe Mode by tapping the F8 on start
Up until you get the Boot up options and select Safe Mode.

In safe Mode click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

Or Try the Last Good known Configuration Options.
Did you get the CD out from the Drive?
HTH,
nass
---
http://www.nasstec.co.uk



I tried the Safe Mode thing but I couldn't follow your exact directions so I
did what was similar. As the computer started I tapped the F8 key like you
said. I got new options from the usual black screen. Using the up and down
arrow keys I went to safe mode then saw an option that said 'Windows Recovery
Console...' I clicked on it and I got a blue screen saying at the top 'A
problem has been detected and Windows will shut down to prevent damage to
your computer'.
Beneath it it says: UMOUNTABLE_BOOT_VOLUME.

It also says if this is the first time I received this message(which it is)
to restart my computer. If I see it again something hasn't been installed
proerly or I may have to uninstall something.

So I;m not sure if it worked.

Yes I've tried the Last Known Good Configuration and the CD is not in the
computer.

I hope you continue your help.
TRaci

Traci
Try to log into Safe Mode and then click Start >> All programs >>
Accessories>> System Tools >> System Restore and restore to an earlier point!
Getting into Windows Safe Mode
http://bertk.mvps.org/html/safemode.html

Error Message when you restart your computer: UMOUNTABLE_BOOT_VOLUME.

http://support.microsoft.com/kb/297185
http://support.microsoft.com/kb/555302

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545
HTH,
nass
---
http://www.nasstec.co.uk



First off, thank you so much for not giving up on me yet.

Okay, I clicked on the first link you provided and was following the
directions until I came across some differences.

The instructions said to tap F8, then click Safe Mode. From there I'm
supposed to click on Microsoft Windows XP Professional. I'm supposed to see
some files load and it should take me to the administration account where i
enter a password or not if I didn't set one.

On my computer I do not have that option. Instead it says:
Windows XP Media Center
Windows Recovery Console

I clicked on Windows XP Media Center and some files loaded. However it did
not take me to the blue administrator account screen where I could log in. It
took me back to the original black screen, which you would get without
tapping F8.

I took a look at the alternative method but it seems you need to get in the
computer for that. My computer doesn't load to the desktop so I can't click
on start or anything. The most it goes is to the Windows XP Professional
loading screen(black screen with a short loading bar beneath it) then from
there, my computer sort of resets itself(taking me back to the original black
screen).

Looking forward to your reply,
Traci

Try to use Recovery Console to run the chkdsk /r from the RC.

CHKDSK /R

Or this Coomand
bootcfg /rebuild
FIXBOOT
FIXMBR

Does the above help?
If it doesn't I will querry the HDD health by running the HDD manufacturer
diagnostic tools and the RAM sticks.

<Q>
Available commands within Windows Recovery Console
The following commands are available within the Windows Recovery Console.
The commands are not case-sensitive.

Warning Some of these commands can make your system inoperable. Read the
whole explanation of any command before you enter it onto the command line.
Seek the advice of a support professional if you have any questions or
concerns about a particular command.
HELP
Use the help command to list all the following supported commands:

attrib del fixboot more set
batch delete fixmbr mkdir systemroot
bootcfg dir format more type
cd disable help net
chdir diskpart listsvc rd
chkdsk enable logon ren
cls exit map rename
copy expand md rmdir


ATTRIB
Use the attrib command together with one or more of the following parameters
to change the attributes of a file or a folder:
-R
+R
-S
+S
-H
+H
-C
+C
Notes
+ Sets an attribute
- Resets an attribute
R Read-only file attribute
S System file attribute
H Hidden file attribute
C Compressed file attribute

You must set or clear at least one attribute.

To view attributes, use the dir command.
BATCH
batch inputfile [outputfile]
Use this command to run commands that are specified in a text file. In the
command syntax, inputfile specifies the text file that contains the list of
commands to be run, and outputfile specifies the file that contains the
output of the specified commands. If you do not specify an output file, the
output appears on the screen.
BOOTCFG
Use this command for boot configuration and recovery. This command has the
following options:
bootcfg /add
bootcfg /rebuild
bootcfg /scan
bootcfg /list
bootcfg /disableredirect
bootcfg /redirect [portbaudrate] | [useBiosSettings]
Examples:
bootcfg /redirect com1 115200
bootcfg /redirect useBiosSettings
You can use the following options:
/add Adds a Windows installation to the boot menu list.
/rebuild Iterates through all Windows installations so that you can specify
which installations to add.
/scan Scans all disks for Windows installations and displays the results so
that you can specify which installations to add.
/default Sets the default boot entry.
/list Lists the entries already in the boot menu list.
/disableredirect Disables redirection in the boot loader.
/redirect Enables redirection in the boot loader, with the specified
configuration.
CD and CHDIR
Use the cd and chdir commands to change to a different folder. For example,
you can use the following commands:
Type cd .. to change to the parent folder.
Type cd drive: to display the current folder in the specified drive.
Type cd without parameters to display the current drive and folder.
The chdir command treats spaces as delimiters. Because of this, you must put
quotation marks ("") around a folder name that contains a space.The following
is an example:
cd "\windows\profiles\username\programs\start menu"
The chdir command works only in the system folders of the current
installation of Windows, in removable media, in the root folder of any hard
disk partition, or in the local installation sources.
CHKDSK
chkdsk drive /p /r
The chkdsk command checks the specified drive and repairs or recovers the
drive if the drive requires it. The command also marks any bad sectors and it
recovers readable information.

You can use the following options:
/p Does an exhaustive check of the drive and corrects any errors.
/r Locates bad sectors and recovers readable information.
Note If you specify the /r option, the /p option is implied. When you
specify the chkdsk command without arguments, the command checks the current
drive with no options in effect.

When you run the chkdsk command, you must use the Autochk.exe file. CHKDSK
automatically locates this file in the startup folder. If the Command Console
was preinstalled, the startup folder is typically the Cmdcons folder. If
CHKDSK cannot find Autochk.exe in the startup folder, CHKDSK tries to locate
the Windows installation disc. If it cannot find the installation media,
CHKDSK prompts you for the location of the Autochk.exe file.
CLS
Use this command to clear the screen.
COPY
copy source destination
Use this command to copy a file. In the command syntax, source specifies the
file to copy and destination specifies the folder or file name for the new
file. You cannot use wildcard characters indicated by an asterisk (*), and
you cannot copy a folder. If you copy a compressed file from the Windows
installation disc, the file is automatically decompressed while it is copied.

The source of the file can be removable media, any folder in the system
folders of the current Windows installation, the root of any drive, the local
installation sources, or the Cmdcons folder.

If destination is unspecified, the default destination is the current
folder. If the file already exists, you are prompted whether you want the
copied file to overwrite the existing file. The destination cannot be
removable media.
DEL and DELETE
del drive: path filename
delete drive: path filename
Use this command to delete a file. In the command syntax, drive: path
filename specifies the file that you want to delete. The delete command works
only in the system folders of the current Windows installation, in removable
media, in the root folder of any hard disk partition, or in the local
installation sources. The delete command does not accept wildcard characters.
DIR
dir drive: path filename
Use this command to display a list of files and subfolders in a folder. In
the command syntax, drive: path filename specifies the drive, folder, and
files to list. The dir command lists all files, including hidden files and
system files. Files can have the following attributes:
D Directory
H Hidden file
S System file
E Encrypted
R Read-only file
A Files ready for archiving
C Compressed
P Reparse point
The dir command works only in the system folders of the current Windows
installation, in removable media, in the root folder of any hard disk
partition, or in the local installation sources.
DISABLE
disable servicename
Use this command to disable a Windows system service or a driver. In the


Try to chnage the Boot up option for which device to start in the BIOS and
make the CD the first Boot device then your HDD and see if that will help.
If it will not help then your HDD health should be questioned by running a
test or just back up the data by Hooking it up as slave to another machine
and rescue the data and time for another HDD or new machine, sorry for bad
news!
HTH,
nass
 
I

icart89

nass said:
icart89 said:
nass said:
:



:



:



:



:

I was on my computer playing a game, (PC game, not online) and it loaded slow
on a particular item(downloaded online) I clicked on. I assumed it froze on
me although the hour glass was still spinning so I click 'Ctrl Alt Delete' at
once to end the task for the game. It didn't show so I pressed it several
more times. After a while the item from the game finally loaded. But the game
went very slow so I exited the game. However, I couldn't exit properly
because the task window said it was 'Not REsponding' so I had to shut my
computer off myself by holding down the power button until it shut down.
After a few seconds I turned it back on. I got a black screen telling me that
windows did not start properly. It also gave me options to choose from:

"(something....) Configuration"
"Start Windows Normally"

It said a lot more but I don't remember all of it. At the bottom of the
screen it gave me about 26 seconds before it said it was going to start.

I tried all options that were there. I even waited pass the 26 seconds
several times. If I'm not being very clear please let me know. Or if you do
know what the problem is, please respond.

Thank you for reading,
Traci

Restart in Safe Mode by tapping the F8 on start
Up until you get the Boot up options and select Safe Mode.

In safe Mode click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.
It will do the reboot and the rstore will procedure pay attention to it and
see if it was successful or not.

Or Try the Last Good known Configuration Options.
Did you get the CD out from the Drive?
HTH,
nass
---
http://www.nasstec.co.uk



I tried the Safe Mode thing but I couldn't follow your exact directions so I
did what was similar. As the computer started I tapped the F8 key like you
said. I got new options from the usual black screen. Using the up and down
arrow keys I went to safe mode then saw an option that said 'Windows Recovery
Console...' I clicked on it and I got a blue screen saying at the top 'A
problem has been detected and Windows will shut down to prevent damage to
your computer'.
Beneath it it says: UMOUNTABLE_BOOT_VOLUME.

It also says if this is the first time I received this message(which it is)
to restart my computer. If I see it again something hasn't been installed
proerly or I may have to uninstall something.

So I;m not sure if it worked.

Yes I've tried the Last Known Good Configuration and the CD is not in the
computer.

I hope you continue your help.
TRaci

Traci
Try to log into Safe Mode and then click Start >> All programs >>
Accessories>> System Tools >> System Restore and restore to an earlier point!
Getting into Windows Safe Mode
http://bertk.mvps.org/html/safemode.html

Error Message when you restart your computer: UMOUNTABLE_BOOT_VOLUME.

http://support.microsoft.com/kb/297185
http://support.microsoft.com/kb/555302

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545
HTH,
nass
---
http://www.nasstec.co.uk



First off, thank you so much for not giving up on me yet.

Okay, I clicked on the first link you provided and was following the
directions until I came across some differences.

The instructions said to tap F8, then click Safe Mode. From there I'm
supposed to click on Microsoft Windows XP Professional. I'm supposed to see
some files load and it should take me to the administration account where i
enter a password or not if I didn't set one.

On my computer I do not have that option. Instead it says:
Windows XP Media Center
Windows Recovery Console

I clicked on Windows XP Media Center and some files loaded. However it did
not take me to the blue administrator account screen where I could log in. It
took me back to the original black screen, which you would get without
tapping F8.

I took a look at the alternative method but it seems you need to get in the
computer for that. My computer doesn't load to the desktop so I can't click
on start or anything. The most it goes is to the Windows XP Professional
loading screen(black screen with a short loading bar beneath it) then from
there, my computer sort of resets itself(taking me back to the original black
screen).

Looking forward to your reply,
Traci

Try to use Recovery Console to run the chkdsk /r from the RC.

CHKDSK /R

Or this Coomand
bootcfg /rebuild
FIXBOOT
FIXMBR

Does the above help?
If it doesn't I will querry the HDD health by running the HDD manufacturer
diagnostic tools and the RAM sticks.

<Q>
Available commands within Windows Recovery Console
The following commands are available within the Windows Recovery Console.
The commands are not case-sensitive.

Warning Some of these commands can make your system inoperable. Read the
whole explanation of any command before you enter it onto the command line.
Seek the advice of a support professional if you have any questions or
concerns about a particular command.
HELP
Use the help command to list all the following supported commands:

attrib del fixboot more set
batch delete fixmbr mkdir systemroot
bootcfg dir format more type
cd disable help net
chdir diskpart listsvc rd
chkdsk enable logon ren
cls exit map rename
copy expand md rmdir


ATTRIB
Use the attrib command together with one or more of the following parameters
to change the attributes of a file or a folder:
-R
+R
-S
+S
-H
+H
-C
+C
Notes
+ Sets an attribute
- Resets an attribute
R Read-only file attribute
S System file attribute
H Hidden file attribute
C Compressed file attribute

You must set or clear at least one attribute.

To view attributes, use the dir command.
BATCH
batch inputfile [outputfile]
Use this command to run commands that are specified in a text file. In the
command syntax, inputfile specifies the text file that contains the list of
commands to be run, and outputfile specifies the file that contains the
output of the specified commands. If you do not specify an output file, the
output appears on the screen.
BOOTCFG
Use this command for boot configuration and recovery. This command has the
following options:
bootcfg /add
bootcfg /rebuild
bootcfg /scan
bootcfg /list
bootcfg /disableredirect
bootcfg /redirect [portbaudrate] | [useBiosSettings]
Examples:
bootcfg /redirect com1 115200
bootcfg /redirect useBiosSettings
You can use the following options:
/add Adds a Windows installation to the boot menu list.
/rebuild Iterates through all Windows installations so that you can specify
which installations to add.
/scan Scans all disks for Windows installations and displays the results so
that you can specify which installations to add.
/default Sets the default boot entry.
/list Lists the entries already in the boot menu list.
/disableredirect Disables redirection in the boot loader.
/redirect Enables redirection in the boot loader, with the specified
configuration.
CD and CHDIR
Use the cd and chdir commands to change to a different folder. For example,
you can use the following commands:
Type cd .. to change to the parent folder.
Type cd drive: to display the current folder in the specified drive.
Type cd without parameters to display the current drive and folder.
The chdir command treats spaces as delimiters. Because of this, you must put
quotation marks ("") around a folder name that contains a space.The following
is an example:
cd "\windows\profiles\username\programs\start menu"
The chdir command works only in the system folders of the current
installation of Windows, in removable media, in the root folder of any hard
disk partition, or in the local installation sources.
CHKDSK
chkdsk drive /p /r
The chkdsk command checks the specified drive and repairs or recovers the
drive if the drive requires it. The command also marks any bad sectors and it
recovers readable information.

You can use the following options:
/p Does an exhaustive check of the drive and corrects any errors.
/r Locates bad sectors and recovers readable information.
Note If you specify the /r option, the /p option is implied. When you
specify the chkdsk command without arguments, the command checks the current
drive with no options in effect.

When you run the chkdsk command, you must use the Autochk.exe file. CHKDSK
automatically locates this file in the startup folder. If the Command Console
was preinstalled, the startup folder is typically the Cmdcons folder. If
CHKDSK cannot find Autochk.exe in the startup folder, CHKDSK tries to locate
the Windows installation disc. If it cannot find the installation media,
CHKDSK prompts you for the location of the Autochk.exe file.
CLS
Use this command to clear the screen.
COPY
copy source destination
Use this command to copy a file. In the command syntax, source specifies the
file to copy and destination specifies the folder or file name for the new
file. You cannot use wildcard characters indicated by an asterisk (*), and
you cannot copy a folder. If you copy a compressed file from the Windows
installation disc, the file is automatically decompressed while it is copied.

The source of the file can be removable media, any folder in the system
folders of the current Windows installation, the root of any drive, the local
installation sources, or the Cmdcons folder.

If destination is unspecified, the default destination is the current
folder. If the file already exists, you are prompted whether you want the
copied file to overwrite the existing file. The destination cannot be
removable media.
DEL and DELETE
del drive: path filename
delete drive: path filename
Use this command to delete a file. In the command syntax, drive: path
filename specifies the file that you want to delete. The delete command works
only in the system folders of the current Windows installation, in removable
media, in the root folder of any hard disk partition, or in the local
installation sources. The delete command does not accept wildcard characters.
DIR
dir drive: path filename
Use this command to display a list of files and subfolders in a folder. In
the command syntax, drive: path filename specifies the drive, folder, and
files to list. The dir command lists all files, including hidden files and
system files. Files can have the following attributes:
D Directory
H Hidden file
S System file
E Encrypted
R Read-only file
A Files ready for archiving
C Compressed
P Reparse point
The dir command works only in the system folders of the current Windows
installation, in removable media, in the root folder of any hard disk


Thanks for your efforts nass! I really appreciate it. My dad took the
computer to be repaired and it's gonna cost over $200! The guy said our
hardware is worn out or something and it needs to be replaced. Thanks again.

Traci
 
N

nass

"icart89" wrotte:

Thanks for your efforts nass! I really appreciate it. My dad took the
computer to be repaired and it's gonna cost over $200! The guy said our
hardware is worn out or something and it needs to be replaced. Thanks again.

Traci

Sorry Traci not being of help to you in this matter here, but glad you gone
for the peace of mind and your Dad took the Machine to your local repair
shop and Good luck.
Reagrds,
nass
 

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