computer reboots instead of shutting down and driver not found

[Guest]

My computer started rebooting instead of shutting down. This started this
week, and no new software was installed with my knowledge. Spybot, Adaware,
and eTrust Antivirus show no problems. Bios Memory check fails
intermittantly on reboot as if there is a program trying to install on
restart. Plus my ethernet hangs intermittently. I've deselected auto
restart on failure, and it hasn't restarted again yet. However it worked
once today, then it failed three times in a row so it might be skipping some
shutdowns.

My event viewer shows a Service Control Manager Error 7000, The Software
Cinemaster NT4.0 Driver service failed to start due to the following error:
The system cannot find the file specified. I can find registry entries for
cinemaster but the files do not exist. Do not find the exe in the services
or startup lists to shut it off. These errors go back to 2/8 so its
probably not causing the reboot on shutdown. I have cinemst2.sys from
RAVISENT Technologies Inc. but I do not have
\SystemRoot\SYSTEM32\DRIVERS\CINEMSUP.SYS which is the registry entry for
HKEY_Local_machine\system\controlset001\services\cinemsup\imagepath

Any help is appreciated. Thanks.

 

[Jim]

My computer started rebooting instead of shutting down. This started this
week, and no new software was installed with my knowledge. Spybot,
Adaware,
and eTrust Antivirus show no problems. Bios Memory check fails
intermittantly on reboot as if there is a program trying to install on
restart. Plus my ethernet hangs intermittently. I've deselected auto
restart on failure, and it hasn't restarted again yet. However it worked
once today, then it failed three times in a row so it might be skipping
some
shutdowns.

My event viewer shows a Service Control Manager Error 7000, The Software
Cinemaster NT4.0 Driver service failed to start due to the following
error:
The system cannot find the file specified. I can find registry entries
for
cinemaster but the files do not exist. Do not find the exe in the
services
or startup lists to shut it off. These errors go back to 2/8 so its
probably not causing the reboot on shutdown. I have cinemst2.sys from
RAVISENT Technologies Inc. but I do not have
\SystemRoot\SYSTEM32\DRIVERS\CINEMSUP.SYS which is the registry entry for
HKEY_Local_machine\system\controlset001\services\cinemsup\imagepath

Any help is appreciated. Thanks.

If the BIOS memory check fails, you have questionable memory somewhere. The
BIOS check occurs well before XP gets installed hence the problem is very
very unlikely to be the result of a program installation.

I would start by running one of the memory test programs.
Jim

 

[Guest]

Jim; If I get a memory error on reboot, I restart and do not continue. I
don't believe the memory is failing after a good reboot because my system
isn't crashing. The restart thing could be a slow power supply, or a timing
issue. I'm also suspicious that memory may be protected during a reboot
causing the test to "fail" as it can't be written over. I'm suspicious of
this because the "memory error" has occurred during installation of different
packages that request a reboot. Now I don't know this to be a fact as I've
never written such a program, but the coincidence is really really strong.

So I still have the original problem. The computer reboots when I shut it
down. It isn't failing or rebooting on its own. I do have one program that
will cause the system to fail, Photoshop V4.0. This program worked with XP
SP1 and the virtual memory set to 3GB. It has continuously failed since SP2
was installed even when I reset the virtual memory back to the 3GB setting.
I don't know why updating the Service pack reset the virtual memory settings
and that's another story.