computer is crashing when i go online

[conecx]

Hi I hope somebody can help please.
I got a peer to peer program on my computer recently called 360 share.
It made my comp go crazy.
Whenever I start up the computer, the computer would basically crash
and I get a message from norton virus protector program saying
uninstall. I uninstalled 360share and norton and this seems to have
helped a little.
But when I click on the internet the computer crashes again.
I have noticed that when I go to task manager and go to processes the
seems to be a lot of programs running on start up.
I have also noticed that when I click on one of the processes -
IEexplorer.exe and choose end program, everything goes back to normal
and unfreezes. I basically cant go online or access my files and this
happens everytime I turn on the computer. I am about to get my computer
completely wiped clean. is there anything I can do before I take such
an extreme measure?
help greatly appreciated.
Lisa.

 

[DL]

Thats because by installing, whatever, your PC was infected with
malaware/Trojans and or a virus
You could try an online scan at Trend Micro
Downloading updateing and running
MS Defender - from MS
Adaware
SpyBot
All free
PS Turn off system restore untill your PC is clean

 

[conecx]

Thats because by installing, whatever, your PC was infected with
malaware/Trojans and or a virus
You could try an online scan at Trend Micro
Downloading updateing and running
MS Defender - from MS
Adaware
SpyBot
All free
PS Turn off system restore untill your PC is clean

Hi, thanks for your help.
I'm wondering how i can download a program while I'm having so much
trouble getting online?
Would it work to download any of these programs on another computer and
install it onto infected computer while offline and then try to update
online?
except online scan of course.

 

[NewScience]

Yes, you can do that.

First, I would open Control Panel | Internet Tools | Programs and click on
Manage-Ons

Look through both lists (check the drop-down list on this window), and see
if you recognize anything being loaded that shouldn't be. Basically, you
can disable all add-ons, and start IE and see if it comes up.

If so, then one of the add-ons is the culprit.

If this is an add-on in support of 360share, then it is a legitimate program
and many of the malware.Trojans and/or virus checkers will not consider it a
problem.

By the way, these add-ons are called BHO's (Browser Helper Objects), so whn
you run some of the programs, make sure you check for those.

 

[DL]

Manual removal for IeExplorer.exe
http://www.scanspyware.net/info/AdBlaster.htm

But I doubt that is the only problem you have