Computer hangs at boot up


G

Guest

Hi There everyone! Hope you can help with this annoying problem.
When i boot my computer it sometime hangs on the first page(of loading) of
XP; Or sometime it goes past the first page and hangs on a blank screen
between the loading page and logging-in account page. Or if it does load
properly and i log in to my account the computer will sometimes freeze after
a few minutes and i need to reboot again. I have to re-boot 2 or 3 times
before it comes good. I have a duel core 3ghz processor and 2gb ram and run
XP windows. the computer is about 6 months old. I use AVG free antivirus
program which informs me there's no bugs. Any ideas? Hope you can help.

Billy
 
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G

Guest

Thanks Rich, I did down load the mal ware program, doing a search now, but I
have AVG free spy ware program and it says theres nothing there. I'm not sure
if melware is the same as spyware.
I'll let you know what happens, Thanks

Billy
 
G

Guest

Billy said:
Hi There everyone! Hope you can help with this annoying problem.
When i boot my computer it sometime hangs on the first page(of loading) of
XP; Or sometime it goes past the first page and hangs on a blank screen
between the loading page and logging-in account page. Or if it does load
properly and i log in to my account the computer will sometimes freeze after
a few minutes and i need to reboot again. I have to re-boot 2 or 3 times
before it comes good. I have a duel core 3ghz processor and 2gb ram and run
XP windows. the computer is about 6 months old. I use AVG free antivirus
program which informs me there's no bugs. Any ideas? Hope you can help.

Billy


1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/

Or try to run the chkdsk /r from the Recovery console:
Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058
How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654
<Quote::>
Boot up with your CD in the CD Rom and when you presented with Windows Setup
Options:
1- Install Windows
2- Repair existing copy
3- Quit
Select 2 by Pressing R on your keyboard, on the Command Prompt type:
C:\Windows>CD.. Hit [Enter..] on your Keyboard
on the new Prompt type this:
C:\> chkdsk /r Hit Enter and Let it run
</Quote::>

Try to Look in the Event Viewer for Any Error Messages that can shed some
light on the causer and post it back in your next Post.
On how to access the Event Viewer do the following:
- Open a run command and type in:
eventvwr click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.
HTH.
Let us know.
Regards,
nass
 
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R

Rich Barry

Billy, malware is spyware and unwanted adware. Not the same as a virus.
You will be much more likely infected by malware. Great list that Nass
provided. You could try Spyware Doctor. It's not free but it will find
mostly any malware.
It costs to remove what it finds. I usually check the paths of the various
infected files and delete them myself but if you
are heavily infected that might take all day.
 

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