Computer Freeze At Administrator Logon

[SLaboss]

My computer recently started freezing in three ways when attempting to log on
to the Administrator's Account. (1) If I log on immediately when the main log
on screen appears (or wait a little while), the computer appears to begin the
logon and then freezes at the main log on screen. (2) If I wait a long period
of time and then attempt to log on, the computer freezes at the main log on
screen. (3) The Administrator Account log on appears to work correctly and
the Administrator Account user screen appears but the computer freezes
shortly thereafter with no icons appearing at the botton of the screen.

I have been getting around this problem by manually forcing a shut-down and
re-starting with the Power button - eventually (usually after 5-6 attempts),
the Administrator Account log on will work correctly and I encounter no other
problems working on my computer. Strangely (to me), getting through the log
on seems dependent upon how long I wait between the main log on screen
appearing and logging in with my password.

No meaningful items are appearing in the Event Viewer.

Any suggestions/assistance will be greatly appreciated. Thanks in advance.

 

[Hilary Lewis]

I had a similar problem and after a bizarre set of circumstances which are
too long to elaborate on, my freeezing problem vanished.

What I think cured the problem was the following:
disconnect everything included the power cable
reconnect the monitor and power cable
start PC
when start complete, stop the PC (hold the on/off
button)
disconnect power cable
reconnect all other devices
reconnect power cable
start PC
try your processes that caused problem

I suspect the problem might be caused the broadband cable/ethernet but as my
PC does not freeze now I can not test for this.

 

[SLaboss]

Hilary,

I wanted to wait to make sure your suggested solution worked over time - and
it appears to have been entirely successful. I have no idea why/how but the
freezes have not re-appeared since I applied your solution.

Million thanks,