Computer Always Restarts on Shutdown...

[RestartMania]

My computer running XP always restarts on shutdown. How
can I cure this?

Thanks

 

[Ken Blake, MVP]

In

My computer running XP always restarts on shutdown. How
can I cure this?

There's good information on shutdown problems here:
http://www.aumha.org/win5/a/shtdwnxp.htm

 

[bole2cant]

I had this problem when I installed XP. What I didn't know was that **all**
users must be logged off. With fast user switching enabled you have to look
closely to make sure some other user is not logged on--as when switching
between my user account and administrator. Your problem is probably not this
simple, though. <g>

-Doug

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[Alex Nichol]

My computer running XP always restarts on shutdown. How
can I cure this?

You have something that is crashing on being asked to close - and the
system's 'automatically restart' is cutting in. Turn this off: in
Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none) unless you
are actively needing a dump for debugging something. You may now get a
Blue screen failure instead, but at least will get some guidance as to
what is happening. Let us know what error code is at the top of such a
screen, and any files referred to (especially if there is a
something.sys driver mentioned at the bottom)