Component Services become disabled

[Guest]

When I restart my PC most of the component services become disabled,
including system restore so that I lose all of my restoral points. Can
anyone shed any light on this?

 

[Ramesh, MS-MVP]

Charlie,

Did you use MSCONFIG utility earlier to disable services? If that's the case, open MSCONFIG and in the Services tab, click "Enable all", and click OK.

Restart Windows.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I restart my PC most of the component services become disabled,
including system restore so that I lose all of my restoral points. Can
anyone shed any light on this?

 

[Guest]

I wish that were the case Ramesh, but no I did not do this. This is a
spontaneous event that has completely baffled me. I did run Adaware and
spybot and my antivirus all in the safe mode, as well as the MS malicious
software removal tool, and nothing was found.

I finally set to "automatic" literally every service that I could, and then
started them, and have now rebooted a half dozen times and the services seem
to stay as I have configured them.

This is very puzzling. The only other clue I have is that some services
would not start, citing a Win32 error when I request dependencies.

Charlie

 

[Ramesh, MS-MVP]

Charlie,

Perhaps the event log (system) would provide more clues on why the services stopped suddenly?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I wish that were the case Ramesh, but no I did not do this. This is a
spontaneous event that has completely baffled me. I did run Adaware and
spybot and my antivirus all in the safe mode, as well as the MS malicious
software removal tool, and nothing was found.

I finally set to "automatic" literally every service that I could, and then
started them, and have now rebooted a half dozen times and the services seem
to stay as I have configured them.

This is very puzzling. The only other clue I have is that some services
would not start, citing a Win32 error when I request dependencies.

Charlie

 

[Guest]

Ramesh, unfortunately that service was turned off also, so whatever logs I
may have had (even if it were on, and I don't know whether it was or not)
were lost. I did go and look.
I'm still thinking about the error message I got when I tried to start some
services and was told it could not be started since another service was not
running upon which it was dependent. When I clicked on "dependencies" I got
that win32 message I referred to earlier. I don't recall exactly what it
said though.
Where I am now is that I set to "automatic", and then started literally
every service on the machine. I have rebooted 6 or 8 times and now the
services to stay where I put them.
I just cannot understand this. It seems trojan-like but none of my checkers
(AdAware, Spybox & Avast, and the MS Malicious Software removal tool) found
anything out of the ordinary.

Charlie

 

[Ramesh, MS-MVP]

Glad everything is working fine now, Charlie.

For further reference:

Microsoft Windows XP - Default settings for services:
http://www.microsoft.com/resources/.../proddocs/en-us/sys_srv_default_settings.mspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh, unfortunately that service was turned off also, so whatever logs I
may have had (even if it were on, and I don't know whether it was or not)
were lost. I did go and look.
I'm still thinking about the error message I got when I tried to start some
services and was told it could not be started since another service was not
running upon which it was dependent. When I clicked on "dependencies" I got
that win32 message I referred to earlier. I don't recall exactly what it
said though.
Where I am now is that I set to "automatic", and then started literally
every service on the machine. I have rebooted 6 or 8 times and now the
services to stay where I put them.
I just cannot understand this. It seems trojan-like but none of my checkers
(AdAware, Spybox & Avast, and the MS Malicious Software removal tool) found
anything out of the ordinary.

Charlie