Completely removing Office from Windows 2k


M

Max

Hi,
On a computer we have that is running Windows 2000 Pro.
when we run certain reports in Access 2000, the program
aborts with the error "MSACCESS.exe has generated errors
and will be closed by Windows. you will need to restart
the program. An error log is being created". I have tried
the suggestions in KBA 248790 to remedy this problem, none
have worked so I am going to completely remove Office and
delete the leftover files then reinstall (Method 4 on KBA
248790).
I am reviewing KBA 252566 closely before I begin the
uninstall and file removal steps. In my review I've come
up with some questions. In step 5, "Using Windows
Explorer, delete the files in the following folders", it
refers to the Windows Folder. I am going under the belief
the document means the Winnt folder. But, the file
Ipsecpa.Log.Last is in the C:\Winnt\Debug folder, as is
the file Oakley.Log.Sav. Do I delete those files? Then,
the next folder referred to is Windows\System Folder. The
file Comdlg16.Ocx is in C:\Winnt\System, but Ctl3dv2.Dll
is in C:\Winnt\System as well as C:\Winnt\System32. Do I
delete both occurrences of these files? Similarly, the
file Exsndopt.Hlp is found only in C:\Winnt\System32. Do I
delete it?
That is as far as I got before deciding to seek
assistance. If anyone can help, I would greatly appreciate
it. The computer I am doing my review of the procedures on
is running Windows 2000 SP3 and still has Office 2000
installed.

Thanks in advance for any help,
-Max
 
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M

Max

Thanks for the info Tom, I think that clears things up.
When entering "set" at the Command Prompt, I don't see any
environment variable labeled "windir", but everything
refers to "WINNT" and "WINNT\SYSTEM32", so I will move
forward under the assumption "WINNT" is the Windows folder
I am working with.

-Max
 

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