Vanessa said:
When pressing a key, it has to be pressed 2-3 seconds before it displays in
the document. This is in at least two different programs. It is possible that
the shift key was pressed before the problem began. So I am thinking it may
be a command, but not sure since it was someone else's computer who is
encountering the problem. Thank you for any help.
Please let us know if the below steps didn't help these info:
- Operating System Version/SP?
- How much Diskspace on the machine
- How much RAM installed
- Did this behaviour just occured or from long time dragging on!
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Click [Apply] then [OK] to close the IE properties window.
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run disk cleanup then this command:
sfc /scannow
HTH,
nass
