G
Guest
I have a computer running Windows XP and recently upgraded to SP2. I had a
US Robtics modem attached to the computer for about 2 years using com port 3
the modem had the latest drivers and worked fine.
After I did the SP2 upgrade every time I woud shut the computer down I would
get an error message regarding the modem. Eventually my ISP would not detect
the modem either, upon checking device manager the modem was not showing up.
So I tried to manually install the modem which did not work, So I thought
that since the modem was not on Microsofts HCL, that had something do do with
it. So I purchased a Creative modem blaster which is on Microsofts HCL. But
when I tried to install it I had some problems. Windows would not detect it
and I had to install it manually but it still does not show up in device
manager, but my ISP detects the modem. So I checked some other things in
the computer. I checked system information, under components and modems it
shows the US Robotics on com ports 3 and 4 and the Creative modem on com port
5. This is the only place that shows that com ports 3 and 4 are being used.
On Microsofts web site their is an article that explains a work around but I
don't know which program is holding the ports open. I was wondering if
anyone might know of a solution on how to get the com ports back. I even
tried the command to show nonpresent devices in device manager but that did
not show any modems connected to the computer.
US Robtics modem attached to the computer for about 2 years using com port 3
the modem had the latest drivers and worked fine.
After I did the SP2 upgrade every time I woud shut the computer down I would
get an error message regarding the modem. Eventually my ISP would not detect
the modem either, upon checking device manager the modem was not showing up.
So I tried to manually install the modem which did not work, So I thought
that since the modem was not on Microsofts HCL, that had something do do with
it. So I purchased a Creative modem blaster which is on Microsofts HCL. But
when I tried to install it I had some problems. Windows would not detect it
and I had to install it manually but it still does not show up in device
manager, but my ISP detects the modem. So I checked some other things in
the computer. I checked system information, under components and modems it
shows the US Robotics on com ports 3 and 4 and the Creative modem on com port
5. This is the only place that shows that com ports 3 and 4 are being used.
On Microsofts web site their is an article that explains a work around but I
don't know which program is holding the ports open. I was wondering if
anyone might know of a solution on how to get the com ports back. I even
tried the command to show nonpresent devices in device manager but that did
not show any modems connected to the computer.