client could not establish a connection

[MikeW]

A very strange thing is happening to me. I have a Terminal Server
running at an office and all users are connecting to a session, when a
regular users tries to connect to a different terminal server (from
their session) to run an application they get the following message:

The client could not establish a connection to the remote computer.

The most likely causes for this error are:
1) Remote connections might not be enabled at the remote computer.
2) The max number of connections was exceeded at the remote computer.
3) A network error occured while establishing the connection.

The strange thing is that when a user is connected to the terminal
server, with Administrator rights, they can connect to the application
terminal server with no problem. I have looked into all three causes
listed above and none are possible causes. I have reinstalled the RDC
software to see if there was an option to install for all users as
opposed to administrators obly but there was not.

Has anyone experenced this some problem, please help.

Thanks

 

[Vera Noest [MVP]]

Let me summarize to check if I understand the problem:

User has a PC, connects through rdp to Terminal Server A, and
withing that session, tries to connect with rdp to Terminal Server
B. This session is refused. Correct?

Questions:
* Can the user make a direct rdp connection from his PC to TS B?
* Is there anything in the EventLog on TS B during the connection
attempt?

I would download FileMon and RegMon from
http://www.sysinternals.com/. Run them as administrator, start
a TS session as a normal user and try to establish the second
connection.

FileMon and RegMon will show you all "access denied" errors
that occur, so that you can give your users the necessary
permissions on a file-to file or Registry subkey basis.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

(e-mail address removed) (MikeW) wrote in

 

[gurdeep]

I too get this error message.
I have two win2k pro/sp4 laptops that get this error
message. They cannot connect to either of two TS's.
KB Article# 328930 only applies to WinXP SP1
installations.
I will run Filemon/Regmon. I also havent found anything
in event logs.

 

[gurdeep]

I too get this error message.
on my terminal server i get the following in the system
event log:
Event ID: 1004
Source: TermService
The terminal server cannot issue a client license.

please email me any solution to (e-mail address removed)
thanks!