Clear Message Flag

[NicoleS]

There are times I don't want the message flag or desktop alert to show - but
only for 2 types of emails I receive. I want to receive the alerts for all
other mail. I am using Office 03

I tried using "clear message flag" in the rule that filters those 2 types of
emails to another folder, but the flag is not cleared and the desktop alert
still shows.

I've also tried adding "stop processing more rules" but that doesn't work
either.

This bugs me because the rule used to work, but I accidentally deleted it &
since I re-created the rule, the alerts won't go away.

 

[Roady [MVP]]

Disable the generic option to display the Desktop Alert Window and then
create a rule to show the Desktop Alert Window for all messages (do not set
any conditions) but do set some exceptions to filter out for which type of
emails you do not like the alert. Make sure you set this as the first rule.
See http://www.howto-outlook.com/howto/mailalert2003.htm

 

[NicoleS]

Roady, I hope you see this & can help me again.
I did as you suggested & it worked great. I created a similar rule for
"clear message flag." Both worked fine yesterday.

This morning the "clear message flag" rule is not working. I didn't do
anything to change it.

I did do a computer shut down last night.
Also, there are many servers used by Outlook here at work & earlier there
was a pop-up that outlook was trying to retrieve something from one of the
servers. I usually only see that if I'm trying to pull up someone else's
calendar. Not sure if that has anything to do with it or not.

Why would a rule work one day & not the next?!?

(Outlook 03)

 

[Roady [MVP]]

Rules can be flaky sometimes. Have you verified that the rule is still
enabled? Also see if the rules are still in the correct order.
Additionally you could try;
http://www.msoutlook.info/question/133