Clean install of XP - Keyboard doesn't respond

[Phil]

I am attempting to perform a clean reinstall of XP on my desktop (it came
with XP installed and I have the reinstallation disc.) I boot from the CD,
and the system goes through the initial load of XP from the CD. However, when
I get to the step to press <Enter> to install, the system seems like it
doesn't recognize my keyboard. It doesn't respond to any key I press, and am
forced to shut off the computer.

The keyboard and mouse both work when I run the computer normally, and the
system seems to recognize the keyboard when I have to press any key to boot
from the CD.

Any thoughts as to what would cause this?

 

[R. McCarty]

Check your BIOS setup for a setting with the wording "Legacy USB".
If found make sure the setting is set to Enabled. Usually this setting is
in the Peripherals category of BIOS.

 

[Phil]

The BIOS has two Legacy USB settings: USB Emulation and USB Controller. Both
were set to 'On'.

Any other thoughts?

Thanks,

Phil

 

[R. McCarty]

Maybe, if your keyboard currently connects via USB and your PC
has the "Purple" PS/2 socket. Most USB mice/keyboards ship with
a adapter module that converts a USB peripheral to a PS/2 style.
You could temporarily connect to the PS/2 socket and once XP is
fully installed remove the adapter and use USB.

 

[3c273]

I once worked on a computer where the only way the usb keyboard would work
was if it was pulgged into the usb port directly below the purple ps2 port.
I thought that was ridiculous and tried the other 3 usb ports and they
wouldn't work with the keyboard but the mouse worked in all 3.
Louis

 

[Malke]

Maybe, if your keyboard currently connects via USB and your PC
has the "Purple" PS/2 socket. Most USB mice/keyboards ship with
a adapter module that converts a USB peripheral to a PS/2 style.
You could temporarily connect to the PS/2 socket and once XP is
fully installed remove the adapter and use USB.

Another thought - Try connecting the keyboard to a different USB slot. Some
Dells, for instance, will only "see" a USB keyboard/mouse if they are in
USB slots #1 and 2 (and yes, they're numbered on those systems).

Malke