Clean install of XP - Keyboard doesn't respond

  • Thread starter Thread starter Phil
  • Start date Start date
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Phil

I am attempting to perform a clean reinstall of XP on my desktop (it came
with XP installed and I have the reinstallation disc.) I boot from the CD,
and the system goes through the initial load of XP from the CD. However, when
I get to the step to press <Enter> to install, the system seems like it
doesn't recognize my keyboard. It doesn't respond to any key I press, and am
forced to shut off the computer.

The keyboard and mouse both work when I run the computer normally, and the
system seems to recognize the keyboard when I have to press any key to boot
from the CD.

Any thoughts as to what would cause this?
 
Check your BIOS setup for a setting with the wording "Legacy USB".
If found make sure the setting is set to Enabled. Usually this setting is
in the Peripherals category of BIOS.
 
The BIOS has two Legacy USB settings: USB Emulation and USB Controller. Both
were set to 'On'.

Any other thoughts?

Thanks,

Phil
 
Maybe, if your keyboard currently connects via USB and your PC
has the "Purple" PS/2 socket. Most USB mice/keyboards ship with
a adapter module that converts a USB peripheral to a PS/2 style.
You could temporarily connect to the PS/2 socket and once XP is
fully installed remove the adapter and use USB.
 
I once worked on a computer where the only way the usb keyboard would work
was if it was pulgged into the usb port directly below the purple ps2 port.
I thought that was ridiculous and tried the other 3 usb ports and they
wouldn't work with the keyboard but the mouse worked in all 3.
Louis
 
R. McCarty said:
Maybe, if your keyboard currently connects via USB and your PC
has the "Purple" PS/2 socket. Most USB mice/keyboards ship with
a adapter module that converts a USB peripheral to a PS/2 style.
You could temporarily connect to the PS/2 socket and once XP is
fully installed remove the adapter and use USB.
Click to expand...

Another thought - Try connecting the keyboard to a different USB slot. Some
Dells, for instance, will only "see" a USB keyboard/mouse if they are in
USB slots #1 and 2 (and yes, they're numbered on those systems).

Malke
 
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