Chm files can't be read

[RD]

Same thing with Sql server books online. Looks like the whole html help
system is shot on this machine.
Regarding books online, they used to work ok on this computer (W2k Pro Sp4,
lates updates and criticla packs) but now I get the error message Cannot
open the file: followed by the full path to file sql80.col.

Also on this computer I now unable to open any chm file either from a menu
or by double clicking on it.
I get an error Cannot Open the File: MkMSITStore:C:\followed by the full
path of the chm file.

Additionally if I Click on Help-Help Topics in Enterprise manager, nothing
happens, I get no help. Same occurs in any office application (eg. word)

These problems apply to all help files using the HTML help system on this
machine, so forgive me if I cross post. Some other groups may have had same
problem.

Found a mskb article about it but it was no help it talked about hhctrl.ocx
and applied to Win98. (312456) I have version 5.2.3790.233 on this and
another machine where all this works fine.

Any help would be REALY appreciated.

RD

 

[tlviewer]

Same thing with Sql server books online. Looks like the whole html help
system is shot on this machine.

try the 2 steps below:
--------------------
/run
/regsvr32 C:\WINNT\system32\hhctrl.ocx
-------
then make sure hh.exe is in your path. Most likely, after you
do the above registration, it will work again.

Repairing the MSDN help system is another story. There
are some critical registry entries that must be correctly defined.

hth,
tlviewer
--

 

[George Hester]

It is because you installed the ShowHelp security update. SP4 nope as far
as I know there us no fix at that Service Pack level. But I'll watch here
someone might know.

 

[George Hester]

You know what there is a fix:

You will find it in here:

http://support.microsoft.com/kb/896358

 

[RD]

Thanks, that worked just fine.

try the 2 steps below:
--------------------
/run
/regsvr32 C:\WINNT\system32\hhctrl.ocx
-------
then make sure hh.exe is in your path. Most likely, after you
do the above registration, it will work again.

Repairing the MSDN help system is another story. There
are some critical registry entries that must be correctly defined.

hth,
tlviewer

 

[RD]

Found it, thanks guys FYI I just had to deregister and reregister the
hhctrl.ocx
RD