Chipped Canons error if all cartridges "Refilled" ???

[Martin]

This is primarily aimed at anyone with one of the new Canon chipped
printers (eg: the iP4200, ip5200, iP6600D, iX4000, etc...) but if anyone
else can shed any light on this please post below..

Just as a quick review here.. the iP4200 printer uses the new canon
cartridges with chips and it's now a known "feature" that if you try to
refill the cartridges they will eventually trigger as being "empty"
regardless thus forcing you to run the "warranty expires" boogyman gauntlet.

Now, this is all well and good and to my knowledge all this would result
in was the printer marking itself as "out of warranty" (or something
like that) and turning off ink level detection for the cartridge(s)
concerned.

What is news to me is that someone on a forum recently got to the last
cartridge, refilled it, accepted the warning and then continued printing
for about a week and then hit this wrinkle...

The printer then stopped working and refused to print at all, demanding
that all the "unlit printer cartridges" (ie: all the refilled ones) were
replaced with new cartridges.

Now, I'm currently sitting here with a CIS enabled printer that has 4
cartridges marked as above and I'm just waiting on the good old photo
black to run out before I get the golden opportunity to confirm if this
is true or not.



What I'm curious to know is whether or not anyone else has already been
this route, found this error and been forced to replace at least one of
their cartridges before the thing will work again?

If so, could you please post below and indicate if you've been able to
resolve the problem through tech support, fixes or anything else..



Beyond that, I'm also curious if anyone has any idea if this is actually
stomping all over the various legal agreements that stop printer
manufacturers from pulling this sort of "lock in" cr*p.. I'd be curious
to know if Canon are building themselves a gallows for a major legal
challenge.

So, over to you folks.. anything?

 

[measekite]

This is primarily aimed at anyone with one of the new Canon chipped
printers (eg: the iP4200, ip5200, iP6600D, iX4000, etc...) but if
anyone else can shed any light on this please post below..

Just as a quick review here.. the iP4200 printer uses the new canon
cartridges with chips and it's now a known "feature" that if you try
to refill the cartridges they will eventually trigger as being "empty"
regardless thus forcing you to run the "warranty expires" boogyman
gauntlet.

that appears to be a good feature but too bad you have to pay for it.

Now, this is all well and good and to my knowledge all this would
result in was the printer marking itself as "out of warranty" (or
something like that) and turning off ink level detection for the
cartridge(s) concerned.

What is news to me is that someone on a forum recently got to the last
cartridge, refilled it, accepted the warning and then continued
printing for about a week and then hit this wrinkle...

The printer then stopped working and refused to print at all,
demanding that all the "unlit printer cartridges" (ie: all the
refilled ones) were replaced with new cartridges.

and be sure to use oem ink

 

[Frank]

This is primarily aimed at anyone with one of the new Canon chipped
printers (eg: the iP4200, ip5200, iP6600D, iX4000, etc...) but if anyone
else can shed any light on this please post below..

Just as a quick review here.. the iP4200 printer uses the new canon
cartridges with chips and it's now a known "feature" that if you try to
refill the cartridges they will eventually trigger as being "empty"
regardless thus forcing you to run the "warranty expires" boogyman
gauntlet.

Now, this is all well and good and to my knowledge all this would result
in was the printer marking itself as "out of warranty" (or something
like that) and turning off ink level detection for the cartridge(s)
concerned.

What is news to me is that someone on a forum recently got to the last
cartridge, refilled it, accepted the warning and then continued printing
for about a week and then hit this wrinkle...

The printer then stopped working and refused to print at all, demanding
that all the "unlit printer cartridges" (ie: all the refilled ones) were
replaced with new cartridges.

Now, I'm currently sitting here with a CIS enabled printer that has 4
cartridges marked as above and I'm just waiting on the good old photo
black to run out before I get the golden opportunity to confirm if this
is true or not.



What I'm curious to know is whether or not anyone else has already been
this route, found this error and been forced to replace at least one of
their cartridges before the thing will work again?

If so, could you please post below and indicate if you've been able to
resolve the problem through tech support, fixes or anything else..



Beyond that, I'm also curious if anyone has any idea if this is actually
stomping all over the various legal agreements that stop printer
manufacturers from pulling this sort of "lock in" cr*p.. I'd be curious
to know if Canon are building themselves a gallows for a major legal
challenge.

So, over to you folks.. anything?

Only that piece of shit moron idiot meashershithead would think this is
a good idea. He is also the only fool in this ng who is publicly proud
of being screwed and ripped off by purchasing oem ink.
He's brainless and proud of it!
Frank

 

[Tony]

This is primarily aimed at anyone with one of the new Canon chipped
printers (eg: the iP4200, ip5200, iP6600D, iX4000, etc...) but if anyone
else can shed any light on this please post below..

Just as a quick review here.. the iP4200 printer uses the new canon
cartridges with chips and it's now a known "feature" that if you try to
refill the cartridges they will eventually trigger as being "empty"
regardless thus forcing you to run the "warranty expires" boogyman gauntlet.

Now, this is all well and good and to my knowledge all this would result
in was the printer marking itself as "out of warranty" (or something
like that) and turning off ink level detection for the cartridge(s)
concerned.

What is news to me is that someone on a forum recently got to the last
cartridge, refilled it, accepted the warning and then continued printing
for about a week and then hit this wrinkle...

The printer then stopped working and refused to print at all, demanding
that all the "unlit printer cartridges" (ie: all the refilled ones) were
replaced with new cartridges.

Now, I'm currently sitting here with a CIS enabled printer that has 4
cartridges marked as above and I'm just waiting on the good old photo
black to run out before I get the golden opportunity to confirm if this
is true or not.



What I'm curious to know is whether or not anyone else has already been
this route, found this error and been forced to replace at least one of
their cartridges before the thing will work again?

If so, could you please post below and indicate if you've been able to
resolve the problem through tech support, fixes or anything else..



Beyond that, I'm also curious if anyone has any idea if this is actually
stomping all over the various legal agreements that stop printer
manufacturers from pulling this sort of "lock in" cr*p.. I'd be curious
to know if Canon are building themselves a gallows for a major legal
challenge.

So, over to you folks.. anything?

I have certainly not heard of this phenomenon. It seems to me that if it is
true then Canon have overstepped the mark, I am wondering whether the printer
is question has a failure of some sort.
Googling for this issue turned up nothing of consequence.
I, and I am sure many others here, would like to hear what happens when your
last cartridge runs out. May it be good news!
Tony

 

[Martin]

Martin <[email protected]> wrote:

(snipped for bevity)

I have certainly not heard of this phenomenon. It seems to me that if it is
true then Canon have overstepped the mark, I am wondering whether the printer
is question has a failure of some sort.
Googling for this issue turned up nothing of consequence.
I, and I am sure many others here, would like to hear what happens when your
last cartridge runs out. May it be good news!
Tony

Yeah, I hadn't heard anything either which is why I put out the APB on
any other reports of a similar nature.

What threw me is that the whole thing was supposedly "fixed" by just
throwing in just one new Canon OEM cart and it all started working again.

I guess we'll see... Fingers crossed.. Oh and hug some trees while
you're at it..

 

[Tony]

(snipped for bevity)



Yeah, I hadn't heard anything either which is why I put out the APB on
any other reports of a similar nature.

What threw me is that the whole thing was supposedly "fixed" by just
throwing in just one new Canon OEM cart and it all started working again.

I guess we'll see... Fingers crossed.. Oh and hug some trees while
you're at it..

I have never actualy hugged a tree but there are lots of them in my section. In
fact I think I might go hug one right now, I feel like communing with nature.
Infinitely better than communing with technology and trolls.
Tony

 

[Gordon Abbot]

This is primarily aimed at anyone with one of the new Canon chipped
printers (eg: the iP4200, ip5200, iP6600D, iX4000, etc...) but if anyone
else can shed any light on this please post below..

Just as a quick review here.. the iP4200 printer uses the new canon
cartridges with chips and it's now a known "feature" that if you try to
refill the cartridges they will eventually trigger as being "empty"
regardless thus forcing you to run the "warranty expires" boogyman
gauntlet.

Now, this is all well and good and to my knowledge all this would result
in was the printer marking itself as "out of warranty" (or something
like that) and turning off ink level detection for the cartridge(s)
concerned.

What is news to me is that someone on a forum recently got to the last
cartridge, refilled it, accepted the warning and then continued printing
for about a week and then hit this wrinkle...

The printer then stopped working and refused to print at all, demanding
that all the "unlit printer cartridges" (ie: all the refilled ones) were
replaced with new cartridges.

Now, I'm currently sitting here with a CIS enabled printer that has 4
cartridges marked as above and I'm just waiting on the good old photo
black to run out before I get the golden opportunity to confirm if this
is true or not.



What I'm curious to know is whether or not anyone else has already been
this route, found this error and been forced to replace at least one of
their cartridges before the thing will work again?

If so, could you please post below and indicate if you've been able to
resolve the problem through tech support, fixes or anything else..



Beyond that, I'm also curious if anyone has any idea if this is actually
stomping all over the various legal agreements that stop printer
manufacturers from pulling this sort of "lock in" cr*p.. I'd be curious
to know if Canon are building themselves a gallows for a major legal
challenge.

So, over to you folks.. anything?

ip4200 which has been refilled several times and never had any "stop
printing" problem. The ink containers will indicate empty, but it keeps
on printing.

GA

 

[Martin]

Martin wrote: (snipped)

ip4200 which has been refilled several times and never had any "stop
printing" problem. The ink containers will indicate empty, but it keeps
on printing.

Hi Gordon,

Could you confirm that you've refilled and disabled the ink levels on
ALL of your cartridges in that printer..

Thanks..

 

[Gary Tait]

What I'm curious to know is whether or not anyone else has already been
this route, found this error and been forced to replace at least one of
their cartridges before the thing will work again?

If so, could you please post below and indicate if you've been able to
resolve the problem through tech support, fixes or anything else..

In theory, somewhere down the line, Canon could have updated the printer
firmware in production units to not print with no "full" carts.

 

[Stick Stickus]

The infirmation below is that which some Cartridge World UK shops give out
to their customers who have had their cartridges refilled by them. It is for
information purposes only and not to start the resident Troll off (some
hopes!)

IMPORTANT CUSTOMER INFORMATION

For Using Refilled Canon CLI - 8 / PGI - 5 Cartridges



We have compiled this information because Canon has recently introduced chip
technology to their ink cartridges. These electronic chips communicate with
the printer and are part of the system that creates the ink levels you see
displayed on your PC. At the present time we cannot reset or replace the
chips, so please read the following instructions carefully and follow the
guidelines set out below to ensure trouble free printing.



- Always replace your cartridge when the "ink low" warning appears on
your PC

- Upon installation of a refilled cartridge you may see one of 2
screens.



- If you see a screen showing a raised cartridge with and exclamation mark
above it when you have installed the refilled cartridge(s) you may continue
to print until you see a screen with a cross above an empty cartridge.



- To continue printing under the "ink has run out" message you must press
the printer's OK button.



- After printing several more pages the ink out warning will appear again.
Press OK/RESUME on the printer to continue printing.



- Eventually the a screen will pop up. Saying that; 'The remaining ink level
cannot be properly detected. Replace the ink tank. If you want to continue
using this ink tank, click OK'.



A further box will appear saying; 'An ink tank that was once empty is
installed. Printing under this situation may damage the printer. If you want
to continue printing, click Yes. This operation will release the function
for detecting the remaining print level'.



- Click YES and another box will appear. This one states 'That Canon shall
not be liable for any printer malfunction or damage caused by refilled ink
tanks. Using refilled ink tanks are memorised. Do you continue printing?'



- In order to continue printing you must press the STOP/RESET/RESUME button
on your printer.



- Once you have pressed the STOP/RESET button printing will start again and
the status monitor will show an empty in cartridge where your refilled
cartridge is.


IF YOU ARE USING A STANDALONE MACHINE (NOT CONNECTED TO A PC):



Initially the on screen displays shows the following error message:

Ink has run out

Replace ink Tank and close cover



Press the OK button and printing will
continue.

Please note that the message 'Unable to detect the ink level will be shown
against the relevant
cartridges____________________________________________________

From now on you will not be able to view the refilled cartridge(s)
remaining ink level.


It is very important that you check each refilled cartridge on a regular
basis by removing it from the printer to see if it is empty. Failure to do
so could result in the ink running out and as a result damage could be
caused to the printhead.


Cartridge World does not accept responsibility for any damage to printheads
as a result of failure to follow these guidelines correctly.



IMPORTANT TIPS:

a.. Always have a spare set of cartridges for your printer, that way, when
one runs out you can simply swap it over for a spare one and you can
continue printing.
b.. If you plan a big print run and are using refills, make sure you are
aware of how much ink you have remaining, and if necessary, change the
cartridge before hand. (You will not be able to do this in the middle of a
large print run!)
c.. If you have any questions please contact us, we are more than happy to
help!

 

[measekite]

look at all of the things you got to do and you will still wind up with
a ruined printhead. now you have a choice on the menu.

a. clogged printhead with generic sauce

b fried printhead with crispy generic sauce

i think the clogged one is healthier

or you can go the oem route and disregard all that is below

 

[Martin]

The infirmation below is that which some Cartridge World UK shops give out
to their customers who have had their cartridges refilled by them. It is for
information purposes only and not to start the resident Troll off (some
hopes!)

IMPORTANT CUSTOMER INFORMATION

For Using Refilled Canon CLI - 8 / PGI - 5 Cartridges



We have compiled this information because Canon has recently introduced chip
technology to their ink cartridges. These electronic chips communicate with
the printer and are part of the system that creates the ink levels you see
displayed on your PC. At the present time we cannot reset or replace the
chips, so please read the following instructions carefully and follow the
guidelines set out below to ensure trouble free printing.



- Always replace your cartridge when the "ink low" warning appears on
your PC

- Upon installation of a refilled cartridge you may see one of 2
screens.



- If you see a screen showing a raised cartridge with and exclamation mark
above it when you have installed the refilled cartridge(s) you may continue
to print until you see a screen with a cross above an empty cartridge.



- To continue printing under the "ink has run out" message you must press
the printer's OK button.



- After printing several more pages the ink out warning will appear again.
Press OK/RESUME on the printer to continue printing.



- Eventually the a screen will pop up. Saying that; 'The remaining ink level
cannot be properly detected. Replace the ink tank. If you want to continue
using this ink tank, click OK'.



A further box will appear saying; 'An ink tank that was once empty is
installed. Printing under this situation may damage the printer. If you want
to continue printing, click Yes. This operation will release the function
for detecting the remaining print level'.



- Click YES and another box will appear. This one states 'That Canon shall
not be liable for any printer malfunction or damage caused by refilled ink
tanks. Using refilled ink tanks are memorised. Do you continue printing?'



- In order to continue printing you must press the STOP/RESET/RESUME button
on your printer.



- Once you have pressed the STOP/RESET button printing will start again and
the status monitor will show an empty in cartridge where your refilled
cartridge is.


IF YOU ARE USING A STANDALONE MACHINE (NOT CONNECTED TO A PC):



Initially the on screen displays shows the following error message:

Ink has run out

Replace ink Tank and close cover



Press the OK button and printing will
continue.

Please note that the message 'Unable to detect the ink level will be shown
against the relevant
cartridges____________________________________________________

From now on you will not be able to view the refilled cartridge(s)
remaining ink level.


It is very important that you check each refilled cartridge on a regular
basis by removing it from the printer to see if it is empty. Failure to do
so could result in the ink running out and as a result damage could be
caused to the printhead.


Cartridge World does not accept responsibility for any damage to printheads
as a result of failure to follow these guidelines correctly.



IMPORTANT TIPS:

a.. Always have a spare set of cartridges for your printer, that way, when
one runs out you can simply swap it over for a spare one and you can
continue printing.
b.. If you plan a big print run and are using refills, make sure you are
aware of how much ink you have remaining, and if necessary, change the
cartridge before hand. (You will not be able to do this in the middle of a
large print run!)
c.. If you have any questions please contact us, we are more than happy to
help!

Thanks for that Stick...

As it goes I've found all that out myself the hard way but so far
there's no indication that the issue in my original post has occured for
anyone else so the jury is still out at the moment..

Canon are taking their sweet time responding too.. :|

 

[Martin]

I have never actualy hugged a tree but there are lots of them in my section. In
fact I think I might go hug one right now, I feel like communing with nature.
Infinitely better than communing with technology and trolls.
Tony

Well I finally got to the point where my printer told me that the fifth
and final cartridge was empty, etc...

So, I've disabled the ink monitoring and we'll see what happens from here.

It did occur to me that I'd forgotten to double check with the original
reportee about whether or not they'd checked all their cartridges to
ensure that they didn't have any empty ones.. If it turns out that
that's the case then it's going to be a big sigh of relief but we'll
see..

As for communing with nature vs' trolls... Oh yes... definitely.. I'm
still surprised the moron is responding to my posts (which I don't see).
Life is good..

 

[Martin]

Well I finally got to the point where my printer told me that the fifth
and final cartridge was empty, etc...

So, I've disabled the ink monitoring and we'll see what happens from here.

It did occur to me that I'd forgotten to double check with the original
reportee about whether or not they'd checked all their cartridges to
ensure that they didn't have any empty ones.. If it turns out that
that's the case then it's going to be a big sigh of relief but we'll
see..

As for communing with nature vs' trolls... Oh yes... definitely.. I'm
still surprised the moron is responding to my posts (which I don't see).
Life is good..

Sad to say this is not looking good..

There are now two reports regarding the iP5200 that indicate that there
could be some kind of block (deliberate or bug) that stops you from
printing if all 5 cartridges have been refilled and the waiver accepted.

I have a wild theory at present which is just guess work based on 2
reports so if you're interested in this issue the place to read up is here:
http://www.stevesforums.com/forums/view_topic.php?id=85473&forum_id=40

I'll keep this thread up to date as and when I can..

Martin