changed log in

[michelle]

I can no longer log into outlook express after installing
the new updates.. the password I did have to log in, it
says it is not right.. It says there is no current
identiy. I can not get my mail.. how do I fix that?? I
can not get past that, even trying to us another
identity??? Is there anyone that can help me???

 

[Ricky]

First of all, make sure you always reboot your pc after
installing any updates. Even if it doesn't ask to reboot,
do it anyways. Its one of the greatest "bugs" in windows
OS. Secondly, check to see if your account still exists
in Email Accounts (Tools--> Email Accounts). Some times,
these updates delete existing accounts but that doesn't
mean your emails have been deleted. Emails reside on the
server. Even if you did have all emails on your local
hard-drive, they are normally stored in outlook.pst file.
So don't panic, your emails are safe. If your account has
been deleted, just reset it and you should be fine.

 

[Brian Tillman]

I can no longer log into outlook express after installing
the new updates.. the password I did have to log in, it
says it is not right.. It says there is no current
identiy. I can not get my mail.. how do I fix that?? I
can not get past that, even trying to us another
identity??? Is there anyone that can help me???

Ask in an Outlook Express newsgroup.