Changed domains while on Cached Excahnge Mode

[russnem]

Greetings,

I installed a new Exchange server on a brand new Windows 2003 domain
(basically rebuilt my network).

There was one user who didn't save their outlook data to a PST, and
I've already joined her computer to the new domain. She can get at her
new mailbox just fine, but of course there's no information in there.

Does anyone know how I can get at her cached exchange data from her
Documents and Settings folder from the PREVIOUS domain? The entire
thing is still there, I didn't reformat her computer or anything. I
just joined it to the new domain.

Thanks,
Russ

 

[Milly Staples [MVP - Outlook]]

Disconnect from the network and try to open the .ost file in Outlook. If you
can, then export it to a .pst file to use with the new profile. Otherwise,
you may want to consider the worth of the information and see if paying for
a document recovery program is worth it. (Many cost $$$)

Other thing to consider, if you have a backup on tape of the old mailbox
store, you may be able to mount that and export it to a .pst file.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, (e-mail address removed) asked:

| Greetings,
|
| I installed a new Exchange server on a brand new Windows 2003 domain
| (basically rebuilt my network).
|
| There was one user who didn't save their outlook data to a PST, and
| I've already joined her computer to the new domain. She can get at her
| new mailbox just fine, but of course there's no information in there.
|
| Does anyone know how I can get at her cached exchange data from her
| Documents and Settings folder from the PREVIOUS domain? The entire
| thing is still there, I didn't reformat her computer or anything. I
| just joined it to the new domain.
|
| Thanks,
| Russ

 

[russnem]

I see the OST file in her old Documents and Settings folder, but how do
you open it? If I try to open it using the File | Open dialog it tells
me that the OST is not valid (it prefers a PST).

 

[Milly Staples [MVP - Outlook]]

Then it sounds like you have configured a new mail profile AND connected to
Exchange. Therefore, the .ost is no longer accessible.

You can try finding the ost2pst tools (results vary widely) or you can look
at recovery services to see if it is worth it to have the .ost recovered.
They normally cost several hundred dollars.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, (e-mail address removed) asked:

| I see the OST file in her old Documents and Settings folder, but how
| do you open it? If I try to open it using the File | Open dialog it
| tells me that the OST is not valid (it prefers a PST).

 

[russnem]

This seems like a rediculous course to take - spending several hundred
dollars to recover one 18mb OST file. I appreciate the advice, but I'll
seek a better solution elsewhere.

Thanks,
Russ