CDRW/DVDRW Not working

[seansparrow]

Can anyone offer information about this message that i
get with the device manager about my working, but not
recognized disc drives. "Windows cannot start this
hardware device because its configuration information (in
the registry) is incomplete or damaged. (Code 19)"

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Please check the following Knowledge Base Article:
http://support.microsoft.com/default.aspx?scid=KB;en-us;270008

 

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060