CD-RW drive is incorrectly recognized by Win XP

[Frank D]

Can anyone help? This is driving me up the wall.

My plain-vanilla PC with WinXP Pro (AMD 700 MHz) is not recognizing my CD-R/RW drive correctly. It sees what should be "SAMSUNG CD-R/RW SW-224B" as "SAMSUOG! CE-S/SW!SW-325B!".

As you can see, the letter N is being interpreted as O, the space character is being interpreted as !, and other characters are being interpreted one character higher in the ASCII table. As a result, the device is not recognized by Windows and I can't use it to burn CDs. Yet the Windows boot screen (white characters on black background) shows the device correctly.

By rebooting, or by using Device Manager and uninstalling then reinstalling, or by right-clicking on the device and choosing "Scan for hardware changes," once out of about 20 tries I can get it to come back and be recognized correctly (and then it works normally), but this is time-consuming and uncertain.

Is anyone familiar with this problem, why it happens, and how to correct it? I've seen references to it in Google searches, but the suggestions I found there did not work for me.

I would appreciate any help. Thank you.

Frank D

 

[dexterpaula]

-I'm having the exact same problem...but it sounds to me that you know
computers far better than I do..lol. My Driver hasn't been working for
quite some time now, I noticed that the name had been changed and
hadn't realized that, that could make your computer not recognize the
program. I tried the trouble shooting tips...I uninstalled it from the
device drivers menu, rebooted, and apperantly, it started to reinstall
itself as it should have, but immediately after it was done
reinstalling it said that it still couldn't start. I don't know what
to do for it. And believe me when I say that I don't know much about
computers. So, if you, or anyone else has found a solution to this
problem, I'd need you to tell me in step by step terms, or maybe let me
know where I can find out ? ...hope you figured this out...or someone
else knows what to do cause I'm at a loss trying to figure this out.

Thanks-