CD/RW does not write CD's

[Milt]

I have a internal CD-DVD drive and a external CD-RW drive
on my computer. The CD-RW drive will not create (write)
to CD's in that drive. It will read data from existing
CDs with no problem. My CD-DVD drive will play DVD CDs
but it will not read CDs with data files. My question
is: is there some software tool I can use to help
determine what the problem is (hardware? or software
(drivers)?). I've checked the MS knowledge base but I
can't find any related information. I've also called MS
but they didn't help at all. Any information will be
appreciated.

 

[Paul]

If the CD hasnt been finalised, nothing else
will read it, BUT the burner. Also
use something like CD Creator/DirectCD
for data CD's. XP's builtin burning is hopeless.

As it doesnt support packet writing, so if you
want to format a CD, it wont format.

And if you're using a CDRW, nothing else
will read it either, BUT a CD writer.