CD-ROM

[Guest]

I recently installed a burner to my Dell 4600 Dimension. After I installed
the Roxio 5 software and rebooted the computer, I lost both of my CD-ROM
drives.

When I looked in Device Mgr, I saw that both of the CD-Rom were there, but
now they have a yellow exclamation mark on them. When I click on each Cd-ROM
I get this error msg. "Your registry might be corrupt. (Code 19)." I've
tried uninstalling and let Windows reinstall the CDs, tried disabling the
burner to get the reader back, with no success. I've reinstalled Service
Pack 4.

I'm not afraid to goto into the registry if anyone has a solution to my
problem.

 

[Bob I]

Remove Upper and lower filters

http://support.microsoft.com/default.aspx?scid=kb;en-us;270008

 

[Charles Supha]

ah thank you...it worked.

Remove Upper and lower filters

http://support.microsoft.com/default.aspx?scid=kb;en-us;270008

 

[Bob I]

You're welcome, thanks for posting back.

ah thank you...it worked.